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Tuesday, May 01, 2007

 

Adding comments to your digitized materials

We now see programs that allow users to add comments to their digitized materials, like the Maine Memory Network (example). Allowing users to add comments is a great way of including their knowledge in the collection. Undoubtedly there will be a few people -- with long memories -- that would enjoy adding what they remember. (Genealogists, especially could have a heyday.)

Although it may sound frightening, providing a way for users to comment on all types of materials could be useful in ensuring that information -- unknown to the group that mounted the collection -- is not forgotten. One of the best places for this might be in allowing users to add comments to materials that document history, whether it be the history of a family, community, a product, or a company. What tidbits -- lost from the records -- could be added?!

As I think about this, I think of companies that are likely digitized their old records in order to create a knowledge management system. It is likely that they are digitizing the official documents kept as part of their document retention program. But those documents may not contain the "rest of the story" and the unsanitized version of what occurred during the product's life-cycle, for example. There could be comments added that would ensure that the company understood truly how it succeeded and reminded the company of what it shouldn't do again.

Would you want to approve comments that are submitted? Yes and you would want the right to not display any that were deemed inappropriate. Notice I didn't say delete, since an inappropriate comment could still have information that you may want to retain. We know that some people could submitted damaging and incorrect comments, so you need to be able to deal with that. Any program that is allowing people to add comments should have public statement about how they will deal with inappropriate or erroneous comments.

Finally, comments are useless if no one acts on them. If you accept comments, have someone review them and see what can be used from them. Who knows what you will find!


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Monday, April 30, 2007

 

Digital collections & Web 2.0

As we become more comfortable with Web 2.0 tools, we are seeing them be used on sites that hold digital collections. Case in point, the Walker Art Center in Minneapolis, MN. The Walker Art Center has placed pieces of several collections online. Some can be viewed under Collections while others are in an online space called Gallery 9. What Web 2.0 tools are on the site?
The result?
More institutions need to challenge themselves on adding Web 2.0 tools so that they can reach out and interact with their patrons more. Every tool does not fit every situation, so an institution will need to select those tools that truly fit its needs.


5/1/2007: A commenter notes that the links are "broken." The Walker Art Center site seems to be totally down. Hopefully it will be back up soon. 11:15 a.m. -- Site is back up! Nate @ Walker said they suffered a block-wide power outage.

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Friday, April 27, 2007

 

Auntie Mame and Web 2.0

I attended a workshop in Rochester today entitled "Social Libraries: The 2.0 Phenomenon" which was attended by approximately 80 people. As the day ended, I couldn't help think of the movie Auntie Mame. In the movie, young Patrick has to go live with his aunt (Mame). Mame is a knowledgeable socialite who travels the world. Poor Patrick finds that he doesn't understand everything that Mame talks about. The solution Auntie Mame suggests is for Patrick to write down those things he doesn't understand and to learn about them later. No matter how much you know about Web 2.0, there are always new things to learn and so there are notes written and sites/ideas to look up later.

I came away from today with a list of things I want to learn and I'll organize my learning activities using 43 Things. For me, many of the 43 Things will likely be Web 2.0 or technology related. And I'll likely include some of the 23 Things from the Public Library of Charlotte & Mecklenburg County that are not already part of my weekly repertoire.

I am not the only person who left the workshop with a list of things to investigate. Stephen Abram likely included something during the day that was new from every person in the room. Some, however, may need to learn more than others. As we heard today, there are organizations that block some Internet sites that we need to learn more about. So some of the tools that many take for granted are not known by everyone.

At this point, those of use who are "living" online or who have a lot of interaction with people who are Millennials (or younger) need develop a basic understand of the different categories of tools. We need to know basically what the products are (e.g., Flickr, Second Life, IM, etc.) and have an idea of how they are used. We can't go through this time of change on the Internet without understanding the tools that are being developed and that will -- in some form or another -- become the new communication standards online. We need to use 23 Things and 43 Things (and whatever else) to move us forwards and keep us relevant.

As Abram and others have reminded us -- if you take only 15 minutes a day to learn something new, you can learn a tremendous amount over the long haul. 15 minutes. I'm taking the challenge (my 43 Things in development). How about you?


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