ServiceNow

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Melanie is a widely respected and trusted thought leader in the HR technology market with a proven track record of human capital technology leadership at companies like Oracle, Peoplesoft, and Gartner, where she led employee service delivery research. 

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Chief Talent Officer and Chief Human Resources Officer

Pat Wadors joined ServiceNow in September 2017 and serves as the Chief Talent Office and Chief Human Resources Officer. Prior to joining ServiceNow, Wadors was Senior Vice President Global Talent Organization at LinkedIn where her focus was on recruiting and developing top talent, driving organizational transformation, supporting a highly engaged workforce and growing LinkedIn’s global footprint.

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Paul Selby is a product marketing director for ServiceNow Customer Service Management. Previously Paul held product management and customer service and technical support management roles at several software companies, serving all industry segments and large enterprise to small business and retail customers. An avid runner, he resides in Springfield, Oregon and can often be found putting miles in on the streets of his hometown.

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Tracey Fritcher is a director in the employee experience business within ServiceNow, helping leaders focus on what their people need to be productive and engaged. She is passionate about the power of ServiceNow’s enterprise platform and how digital workflows help people do their best work at any time and from any place.

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Nerys Mutlow is an evangelist in the chief innovation office at ServiceNow, covering Europe, Middle East, and Africa. She works closely with CxOs, leadership boards, and business executives to understand their challenges and inspire innovations that drive value for their employees, customers, and business. Nerys brings 20 years of technical, business, and leadership experience from Xerox, Thales, and Fujitsu where she has held senior business, consulting, and technical roles. She holds a Bachelor’s of Science degree in Information Systems Management from Bournemouth University. A recognized thought leader, Nerys has published and contributed to a number of digital publications.

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Blake McConnell is senior vice president of employee workflow products at ServiceNow. He and his team work closely with IT service management to deliver great experiences for employees and service desk agents. Blake also manages the emerging interfaces platform team for ServiceNow, which includes mobile and conversational interfaces. Prior to ServiceNow, Blake served as COO of Dell EMC’s emerging technologies division. He also spent 10 years at VERITAS / Symantec running product management for backup, recovery and enterprise security, as well as leading various alliances, business development and strategy teams. Blake holds an undergraduate degree in mathematics from Vanderbilt University and an MBA from Northwestern’s Kellogg Graduate School of Management.

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