The Hindu believes it is the first newspaper in the history of Indian journalism to appoint a Readers' Editor. The Readers' Editor will be the independent, full-time internal ombudsman of The Hindu .
The key objectives of this appointment are to institutionalise the practice of self-regulation, accountability, and transparency; to create a new visible framework to improve accuracy, verification, and standards in the newspaper; and to strengthen bonds between the newspaper and its millions of print platform and online readers.
Separating the wheat from the chaff in journalism
The Press Council of India’s (PCI) statement against the attack on the Editor of Republic TV, Arnab Goswami, reminded me of a recent Twitter crowd-sourcing effort by Alan Rusbridger, Chair of the Reuters Institute for the Study of Journalism and former Editor of The Guardian. Mr. Rusbridger wanted readers to provide “examples of chaff”. He was referring to American politician Adlai Ewing Stevenson II’s assertion that “newspaper editors are men who separate the wheat from the chaff, and then print the chaff.” An interesting sentence of the PCI’s statement read: “Violence is not the answer even against bad journalism.” It is important that not only the PCI but also the government and the courts notice the difference between editors who put out the chaff in the public domain and those who strive to deliver the wheat.
Mr. Goswami moved the Supreme Court seeking a stay on the FIRs filed against him for allegedly defaming Congress President Sonia Gandhi. He approached the apex court a day after at least 16 complaints were filed against him in Maharashtra, Madhya Pradesh, Telangana, and Chhattisgarh. His plea was filed on April 23 evening, and the Supreme Court, on April 24, granted him a reprieve for three weeks. One yearns for the courts to display the same swiftness in hearing journalists who, against multiple odds, try to give their readers and the audience substantive news and credible analysis.
A case languishing in the court
Let us first see the fate of a case in the Supreme Court. A PIL sought permission for private FM and community radio stations to air news. In my column, “Liberating the radio?” (October 21, 2013), I pointed out that news is not permitted and politics is proscribed under clause 5 (vi) of the Policy Guidelines for setting up Community Radio Stations. Many community radio stations have had to confine themselves to broadcasting the developmental agenda of the NGO concerned or the donor agency. The irony is that while several of them have ‘community radio reporters’, these reporters are not expected to produce and broadcast any news. The only news that is permitted is All India Radio’s bulletin without any modification whatsoever. When the case came up for hearing before the first Bench of the apex court in 2013, comprising then Chief Justice of India (CJI) P. Sathasivam and Justice Ranjan Gogoi, the judges said, “You rightly mentioned that radio is accessible to everybody. There is no problem in case of TV channels. Only TV channels are allowed to broadcast news. Radio channels have access to every village, nook and corner. We will examine the issue. We will impose some conditions…. (before granting permission).” Justice Sathasivam went on to complete a full term as Governor of Kerala after retiring as CJI, and Justice Gogoi, who was elevated later as the CJI, is now a Member of Parliament. But there is no progress in this case.
Providing little relief
The Executive Editor of Kashmir Times, Anuradha Bhasin, moved the Supreme Court in August 2019 seeking directions to ensure that mediapersons and journalists from Jammu and Kashmir are able to freely practise their profession. “The information blackout set in motion is a direct and grave violation of the right of the people to know about the decisions that directly impact their lives and their future. The Internet and telecommunication shutdown also means that the media cannot report on the aforesaid developments, and the residents of Kashmir thus don’t get access to information that is otherwise publicly available to the rest of India,” she said.
Early this year, the court came up with some progressive observations but little in terms of relief. The declarations of the Bench of Justices N.V. Ramana, R. Subhash Reddy and B.R. Gavai, on the freedom of speech and expression and the freedom to practice any profession, and about the medium of the Internet, were commendable. However, the Bench did not accept the plea of the petitioners to quash government orders suspending and later shutting down Internet, mobile and fixed-line telecommunication services.
It is ethical to protect the rights of even those who provide the chaff. Journalism will suffer irreparable damage if legal relief is denied to those who provide us the wheat.
readerseditor@thehindu.co.in
Public interest journalism needs public investment
Last Thursday, I stood in a queue at the Indira Gandhi International Airport to take the novel coronavirus (COVID-19) test. When three wide-bodied aircraft landed in quick succession, the queue got longer, and the process slower. In order to ease the passing of time, to borrow a phrase from the Argentinian writer Jorge Luis Borges, I began reading a report, “Evacuation from China, Quarantine in the UK: A Covid-19 Dispatch” by Lavender Au published in The New York Review of Books. It was a printout that I had taken in Kathmandu before coming to India.
The idea of a paywall
The many references to COVID-19 and quarantine in the text, printed in large font, attracted the attention of a couple of fellow travellers. The moment they realised that I am the Readers’ Editor of The Hindu, their focus shifted from the virus to journalism. They insisted that The Hindu should at least place its stories on COVID-19, including ones debunking myths surrounding the virus, outside the paywall. They told me that it is the duty of a major publication like The Hindu to not only generate credible reports, but also make them available to every reader.
The next day, this newspaper carried a lead article by former Prime Minister Manmohan Singh titled “An unrest, a slowdown and a health epidemic”. My fellow travellers called me and said that important articles like Dr. Singh’s should also be offered free. They used two terms while arguing their point: ‘credible news’ and ‘democratic duty’. As a news ombudsman, I am also beholden to these two terms. The very idea of having an interlocutor between the readers and the editorial shows the newspaper’s commitment to foster trust and build a better news ecology that can confront the spread of disinformation and misinformation.
I support the idea of a paywall for a simple reason: public interest journalism needs public investment. Fair pricing of news products, be it in print or on digital platforms, alone can sustain independent media. The idea that news is free actually undermines the sustainability of the news industry. In light of these fresh demands for placing specific stories outside the paywall, I had a long interaction on this issue with the Editor, Suresh Nambath. His arguments were also for fair pricing.
Rationale for the subscription model
Mr. Nambath explained the rationale for the subscription model as devised by The Hindu’s digital team: “It’s been long recognised now that advertising, which sustains the printed newspaper to a large extent, is a really weak source of revenue when it comes to digital publications. That doesn’t mean advertising has no role to play; it does play a role, albeit a limited one. A large number of digital start-ups in news have come up in recent years without a business model to speak of — many of these are kept afloat by money pumped in by venture capitalists. The Hindu decided to tap digital subscriptions, and last year became the first mainstream Indian publication to do so.”
Mr. Nambath explained how this source of revenue is seen as a natural fit for the kind of journalism the newspaper practises. “Many others who have tried to tap digital advertising to its fullest have done so by throwing in a lot of, what we could call, low quality viral content. These publications have been okay with publishing gossip, unconfirmed news, stories about personal lives of celebrities, stories with graphic description of violence and so on in their attempts to get as many page views as possible. In fact, the philosophy that governs our print publication is also the philosophy that governs our online properties. Only the formats change. The journalism and values behind the journalism are the same. Given this, the best way to make it a sustainable proposition was to tap subscriptions. This helps us have a direct relationship with the reader,” he said.
News gathering and news processing are expensive. The Hindu’s seamless coverage of news is a result of the round-the-clock efforts of hundreds of people — reporters, editors, fact-checkers, photographers, videographers, publishers and support staff.
The price of digital subscription turns out to be less than ₹2.50 a day. Subscriptions come with a host of additional benefits. This is an essential democratic investment.
readerseditor@thehindu.co.in