Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
  • Third party cookies are cookies that are set by a domain other than the one being visited by the user. For details of any third party cookies we include in our domain, please consult the table below.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Duration Purpose
Google Analytics

_ga
_gid

_gali

 

Two years
1 day

Session

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Click here for an overview of privacy at Google
__gads 2 years These cookies are used to measure the effectiveness of our online advertising
YouTube cookies We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
Read more at YouTube’s embedding videos information page.
Segment

 

ajs_anonymous_id

ajs_group_id

ajs_user_id

 

 

One year

One year

One year

 

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Intercom

 

intercom-id-l6bk8n3s

intercom-lou-l6bk8n3s

intercom-session-l6bk8n3s

 

 

One year

One year

One week

These cookies are used to collect information about how subscribers use our services. We use the information to compile reports and to help us improve the site.
visitor_id287442

visitor_id287442-hash

10 years

10 years

These cookies are used to collect information from our email automation system to compile reports and to help us improve our marketing.
__cfduid 1 year This cookie is for security on our website https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do-

 

tableau_locale

workgroup_session_id

XSRF-TOKEN

Session

Session

Session

This cookie is to help us track anyone using our Rights Tracker data product

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Organisations should ensure that they list out all such cookies – see the Google maps example in the table.

Examples in this table are taken from across a variety of sources and are by way of example only.  Organisations must tailor the list to their own cookie use.

Organisations IT functions need to review and amend this list to ensure that the recorded durations are correct.

Organisations should state what the cookie is used for.  E.g. are they to collect information about visitors to the site, to help you investigate issues raised with the website by visitors, to remember choices visitors make/provide more personal features, or to make the website run properly at all?