Score Guarantee Details
At Economist GMAT Tutor, we’re serious about your success. That's why we offer a money-back guarantee if you don't improve by at least 50 points when you prepare for the GMAT with our comprehensive study packages.
Please read the full details of the guarantee outlined below, including the "Important Notes" section at the bottom of the page.
| Complete Prep | Premium Prep | Ultimate Prep | |
|---|---|---|---|
| Score increase guarantee | 50+ points | 70+ points | 70+ points |
| Full refund of cost of course | ✓ | ✓ | ✓ |
Here's what you need to do to qualify (prior to your next exam date):
Set your baseline
| You have... | Here's what we need you to do: |
|---|---|
| Already taken the GMAT | If you have taken the GMAT within the past 2 years grant us access to your online score report by submitting an email to support@gmat.economist.com including the link to view the exam sent to you by mba.com, along with your date of birth required for viewing your official GMAT score online. If you have not taken the GMAT within the past 2 years please follow the instructions for "Never taken the GMAT" |
| Taken the GMAT more than once | If you have taken the GMAT exam more than once, we'll use the highest score as long as it has been taken within the last 2 years. If not, please follow the instructions for "Never taken the GMAT" |
| Never taken the GMAT | If you haven't taken the official GMAT yet, you can set your baseline by taking a practice exam during your Economist GMAT Tutor trial. If you don't take a practice exam during your trial, you must complete an initial practice exam in GMAT Tutor within the first 7 days of purchasing your subscription. The first practice exam taken will count as your baseline score. |
Complete your course
| GMAT Tutor feature | Here's what we need you to do (Prior to your next exam): |
|---|---|
| Online learning program | Complete at least 90% of all course content. |
| Online learning program | Start the program with no less than 10 weeks until registered GMAT exam date. |
| Live 1:1 instructor sessions | If you've purchased the course on or before August 15th, 2018, you must take advantage of at least four of the sessions included in your subscription. If you've purchased the course August 16th or after, you must use all of the sessions included in your course. |
| Practice exams | Complete all of the practice exams included in your subscription in full (Quant and Verbal). |
File your claim
| Step 1 | If your score doesn't improve by the guaranteed amount, contact us within 30 days after the end of your subscription. We'll review your learning history to check that you've fulfilled our criteria. |
|---|---|
| Step 2 | Grant us access to your new (and, if applicable, old) online official GMAT score report by sending an email to support@gmat.economist.com. An official GMAT score is one provided by the Graduate Management Admissions Counsel (GMAC); you must submit to The Economist the link to view the exam, sent to you by mba.com, along with your date of birth required for viewing your official GMAT score online. |
| REFUND | We will issue a full refund for what you've paid for the course. |
| Important notes | The score guarantee only applies to the Complete, Premium, and Ultimate plans. All other plans are not eligible for the score guarantee. If your plan has lapsed for longer than 21 days, you will not be eligible for the score guarantee. This Guarantee is capped at a score in the 99th percentile, which is a score of 760 (meaning that The Economist cannot guarantee a score increase of a 760 or above). If you earn a score of 700 or above on your initial diagnostic exam or official GMAT exam, the Guarantee is capped at a score of 750, regardless of prep plan. If you score between a 680-700 on your initial diagnostic, you qualify for the 50 point guarantee regardless of prep plan. If you score a 670 or below on your initial diagnostic, you qualify for the Guarantee applicable to your prep plan. Should you choose to cancel your GMAT score, you will not be able to use this to qualify for our guarantee. However, if you choose to have your score reinstated, we will honor our score guarantee, should you qualify for it. Any guarantee will be a one-time offer and cannot be repeated even if you continue to use the Services again after taking the GMAT exam. The Economist shall have no obligation to provide any refund under any Guarantee if The Economist believes, in good faith, that you have not provided accurate information or you have not acted properly in the use of your Subscription or your claim under the Guarantee scheme. If you upgrade to a higher-level plan, you will be eligible for the score improvement of the higher-level plan. If you extend your plan, and qualify for the score guarantee, you will not be refunded any fees you paid for the extension. |
If you purchased a course between August 18, 2015 and, on or before, December 15, 2015 your refund terms are contained in our satisfaction guarantee. Please click here to review the terms of that satisfaction guarantee. If you purchased a Basic plan between June 21, 2017 and, on or before July 25, 2017 your refund terms are available here.