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Repair or replacement coverage for | Defects present when or after customer takes delivery | Defects arising after customer takes delivery | Defects arising after customer takes delivery |
| A reasonable period from date of delivery until the failure becomes apparent
Without limiting consumers’ rights, Apple will provide its own remedies equivalent to those remedies in the consumer guarantee provisions of the Australian Consumer Law at any time within 24 months of the date of purchase. For the avoidance of doubt, Apple acknowledges that the Australian Consumer Law may provide for remedies beyond 24 months for a number of its products. | 2 years from date of purchase for Apple Watch Edition 1 year from date of purchase for all other Apple products | Three years from date of purchase for Mac, Apple Display or Apple Watch Edition Two years from date of purchase for Apple TV, iPad, iPhone, iPod, Apple Watch, or Apple Watch Sport |
| Provided at no additional cost | Included at no additional cost | Available for additional cost |
Who to contact to make a claim | | Apple telephone technical support1, Apple Retail Store or Apple Authorised Service Provider | Apple telephone technical support1, Apple Retail Store or Apple Authorised Service Provider |
Included repair or replacement options | Contact the seller for details | Carry-in or mail-in service2 | Carry-in or mail-in service; express replacement service for Apple Watch, iPad and iPhone; or onsite service for desktops |
Overseas repair or replacement | Contact the seller for details | | |
Telephone technical support | | 2 years from date of purchase for Apple Watch Edition 90 days from date of purchase for all other Apple products | Three years from date of purchase for Mac Apple Display or Apple Watch Edition Two years from date of purchase for Apple TV, iPad, iPhone, iPod, Apple Watch or Apple Watch Sport |