Prior to the webinar
Before joining, be sure to check system requirements to avoid any connection issues: https://zoom.us/test
(note: this is to test your connection, please ignore the webcam and audio components)
Recommended bandwidth for webinar attendees is 50-150kbps.
Joining the webinar
Click through the link provided in your registration email. Select Open Zoom Meetings in the dialog box to connect through browser, or click the link download & run Zoom to download Zoom.
Note: If you are joining on a mobile or tablet device, you will need to install the Zoom app.
Connection issues
- If you are experiencing any issues with the webinar, first try exiting and re-entering the session.
- Check your network settings to ensure you are connected to the internet.
- If the problem persists, email learning@nla.gov.au and provide any information and screenshots.
Further Help
Connect through browser
Requirements
- Internet Explorer 10 or higher
- Microsoft Edge 38.14393.0.0 or higher
- Google Chrome 53.0.2785 or higher
- Safari 10.0.602.1.50 or higher
- Firefox 49.0 or higher
More help - https://support.zoom.us/hc/en-us/articles/214629443-Zoom-Web-Client
Download Zoom
Install the latest version of Zoom application from the URL: https://zoom.us/download
Connect Audio
Test Computer Audio by following the steps: https://support.zoom.us/hc/en-us/articles/201362283-How-Do-I-Join-or-Test-My-Computer-Device-Audio-
If Zoom prompts you to register when connecting to audio, click ‘Okay’.