**Please be advised that this Feedback site is for programming comments and questions.
If you wish to contact the CBS Interactive staff about issues only dealing with website performance,
please visit the following feedback areas:
Q. How can I speak to Audience Services about a CBS program?
A. You may telephone us at 212-975-3247 between the hours of 2PM and 3:30PM ET Monday through Friday.
Q. How can I leave a recorded comment about a CBS program?
A. If you telephone 212-975-3247 outside the above stated hours, you will hear a recording
....and be given an opportunity to leave a comment. Please be advised that we
....do not, under any circumstances, return phone calls from viewers.
Q. How can I write to the performers who appear on my favorite CBS programs?
A. Click HERE to see a Production Company List for the 2017-2018 Season
Q. How come the background music is so loud on many tv shows?
A. Occasionally, we have found that viewers who experience an overly loud
background music playback sometimes have a stereo television and that
the "front surround" feature is activated. This would move the rear surround,
usually music and sound effects, information to the main speakers.
This can be corrected via your remote control, accessing MENU, and then the
audio or sound profile. Set "Front Surround" to "OFF." We have found that
some cable remotes have crossover signals (for instance their DVR button)
which activate the "Front Surround" on the adjacent television set. If this
does not correct the problem, then the issue might be a 5.1 surround audio mix
problem at your local CBS station or affiliate.
Q. How can I become a contestant on of one of CBS' reality programs?
Q. How can I be sure and DVR my favorite Sunday Night program in its entirety
in case there is an NFL or other sports event runover?
A. The easiest way to be sure you get the entire program or programs you wish to record
is to manually extend the recording time of the first program you wish to capture.
Once you select a program to record on your DVR, click Record With Options. This will
take you to a screen where you can add additional time to the End of Program time.
By adding at least an extra hour to the end of program time you will ensure that the
program you have selected will be recorded in its entirety.
Q. How may I obtain footage or transcripts from past or current CBS News programs?
A. For information on seeing a filming or taping of a CBS Broadcast in Los Angeles,
....please call the CBS Ticket Office at 323-575-2448.
Q. How can I suggest a story to 60 MINUTES?
A. If you wish to bring a matter to the attention of 60 MINUTES, you may do so in writing via postal mail.
Please write to:
Story Editor
60 MINUTES
CBS News
524 West 57th Street
New York, NY 10019
60 MINUTES requests that all story suggestions be submitted in concise, written form.
Please do not send any original documents or additional materials that would need to be returned.
We receive a large number of story suggestions each week and cannot guarantee response or return of materials.
Alternately, you may send your request via email to 60m@cbsnews.com.
If a 60 MINUTES producer does not
contact you directly within 4 to 5 weeks, you may assume that CBS News is not going to report your story.
Q. How can I suggest a story for 48 HOURS?
A. If you wish to bring a matter to the attention of 48 HOURS, you may do so in writing via postal mail.
Please write to:
Story Editor
48 HOURS
CBS News
524 West 57th Street
New York, NY 10019
48 HOURS requests that all story suggestions be submitted in concise, written form.
Please do not send any original documents or additional materials that would need to be returned.
We receive a large number of story suggestions each week and cannot guarantee response or return of materials.
Alternately, you may send your request via email to 48hours@cbsnews.com.
If a 48 HOURS producer does not
contact you directly within 4 to 5 weeks, you may assume that CBS News is not going to report your story.
Q. How can I contact my local CBS affiliate?
A. Click HERE to go to an interactive map where you can click on your city/CBS outlet and get direct contact information.
Q. Whom do I contact with concerns about Closed-Captioning?
A. Click HERE to go to CBS' Closed Captioning Info Page.
