Emergency, crisis and support services

In a medical emergency, call triple zero (000) for assistance...

Call triple zero (000) in an emergency for ambulance, fire or police services...

An emergency can strike at any time and without warning. Emergencies include natural disasters (such as floods, bushfires or heatwaves), communicable diseases (such as pandemic influenza) or a...

Urban flash flooding can happen quickly and without warning. Heavy rain causes runoff to collect in dips, car parks and roads, and there is a risk of contamination, injury and disease...

Immediate telephone assistance is available for all kinds of emergencies...

Most injuries to babies do not occur by chance - many are predictable and largely preventable...

By making a few practical changes to your home, you can dramatically reduce the risk of injury to your child...

Some knowledge of basic first aid can mean the difference between life and death...

The Victoria State Emergency Service (VICSES) manages the emergency response to storms, floods, tsunamis and earthquakes in Victoria...

Even if your baby furniture meets every safety standard and recommendation, your child still needs close supervision...

An emergency care plan is a set of instructions about caring for someone in the event that you are not able to...

Children who live on farms are at greater risk of injury and death than their parents or other farm workers...

Hand and finger injuries are the most common crush injuries that occur on Victorian farms...

Falls are a common farm hazard, especially for older farmers...

Your first aid kit should be organised, properly stocked and available at all times...

Heatstroke is a life-threatening emergency that can be avoided by following simple prevention measures...

A child's digital footprint can be as easy to follow as their real footprints...

WorkSafe Victoria has a 24-hour emergency response line that you can call to report serious accidents or incidents in the workplace...

A community health centre is publicly funded and offers a range of health services to local residents...

There are many free mental health hotlines and mental health online support services available across Victoria which provide crisis support, information, resources, counselling and therapy to people...

Anyone who is struggling with a personal concern can seek help from a counsellor...

You may feel angry, hurt and betrayed when you discover that a family member or friend has a gambling problem...

Grief is a process, not an event – most people will continue to grieve in subtle ways for the rest of their lives...

People who have support from family and friends are less likely to suffer poor health after bereavement and loss...

There are personal and relationship services available to you that offer counselling and relationship advice...

SuicideLine is a confidential 24-hour crisis support line available 24 hours a day, 7 days a week...

Any person who believes, on reasonable grounds, that a child needs protection can notify Child Protection...

Child Protection provides child-centred, family-focused services to protect children from harm caused by abuse within the family...

Women with disabilities are more vulnerable to abuse and are more likely to experience violence...

Foundation House provides services to people of refugee backgrounds who have experienced torture or trauma in their country of origin, or while fleeing that country...

People with a mental illness who are receiving effective treatment are no more violent than anyone else in the community...

People with a disability who experience violence, abuse or neglect can seek help from a range of services specifically designed to help them...

There are personal and relationship services available to you that offer counselling and relationship advice...

safe steps is a service for women and children experiencing family violence...

If you suspect sexual abuse or have been told about it by a child, you must report it...

As a parent, you have an important role in helping your child recover from sexual abuse...

SACL is a telephone crisis counselling service for people who have experienced sexual assault...

The St Kilda Crisis Contact Centre offers support, information and referrals to people who are in difficult situations...

Some survivors of torture and trauma live with their memories for years, or even for the rest of their lives...

The 15 Centres Against Sexual Assault (CASAs) that are spread throughout Victoria support women, men and young people who have been sexually assaulted...

The Women’s Information and Referral Exchange (WIRE) offers women information, advice, support and referrals on a range of issues...

When returning to a flood-affected area, remember that wild animals, including rats, mice, snakes or spiders, may be trapped in your home, shed or garden...

When returning to your home after a flood, take precautions to reduce the possibility of injury, illness or disease...

An emergency can strike at any time and without warning. Emergencies include natural disasters (such as floods, bushfires or heatwaves), communicable diseases (such as pandemic influenza) or a...

In a gas or electricity blackout you may have to think laterally to come up with ways to continue bathing, eating and keeping warm...

You and your family should work out an emergency plan in case of flood...

The Victoria State Emergency Service (VICSES) manages the emergency response to storms, floods, tsunamis and earthquakes in Victoria...

Around 60 per cent of people killed in confined spaces were trying to rescue someone else...

safe steps is a service for women and children experiencing family violence...

SACL is a telephone crisis counselling service for people who have experienced sexual assault...

The St Kilda Crisis Contact Centre offers support, information and referrals to people who are in difficult situations...

Victoria Legal Aid provides free advice to people with legal problems, focusing on criminal law, family law and some civil law matters...

The 15 Centres Against Sexual Assault (CASAs) that are spread throughout Victoria support women, men and young people who have been sexually assaulted...

The Women’s Information and Referral Exchange (WIRE) offers women information, advice, support and referrals on a range of issues...

Any person who believes, on reasonable grounds, that a child needs protection can notify Child Protection...

You can appoint someone to be your medical power of attorney, also known as ‘enduring power of attorney (medical treatment)’, to make medical decisions on your behalf when, in certain circumstances...

The Victorian Equal Opportunity and Human Rights Commission helps people with complaints regarding discrimination, sexual harassment, victimisation and racial or religious vilification...

The Ombudsman looks into complaints about Victorian government departments...

WorkSafe Victoria has a 24-hour emergency response line that you can call to report serious accidents or incidents in the workplace...