LearnJCU Alert

SafeAssign - Students using Safari 11.1 may be experiencing issues submitting SafeAssign items, please use Chrome or Firefox until issue has been resolved.


Processing new or changed subject enrolments is temporarily suspended in LearnJCU

Enrolment changes made after 12pm on 4th April (AEST) will not be reflected in LearnJCU until the issue has been rectified and queued jobs have been cleared. Access to existing subjects is unaffected.

We apologise for any inconvenience while we work with Blackboard and ICT to resolve the problem.

Getting started with LearnJCU

See our guides to using LearnJCU to its full potential

Assessment advice

Policy information, applications for special consideration or deferred exams. Cover sheets and referencing advice.

Learn more

Getting subject access

Trouble accessing your LearnJCU subject site?

Troubleshoot and manage access.

Learn more

Login issues

Phone or email IT Helpdesk to assist. ithelpdesk@jcu.edu.au

Townsville 07 4781 5500 or Cairns 07 4232 1777

Learn more

Browser checker

Find out if your browser is compatible with LearnJCU

Learn more

Known issues

Find suggested workarounds for known issues on LearnJCU

Learn more

Support request

Still need help with LearnJCU? Contact us via our online form.

Learn more