Senior UX Researcher
Job ID: 430591 | IMDb.com, Inc.
DESCRIPTION
IMDb is the world's most popular source for everything about movies & TV with over 250 million users and 115 million app downloads. We are seeking a UX Researcher to help us learn about our users through innovative and rigorous research methods in order to drive a continuously improved user experience.
At IMDb, you will have the opportunity to learn and use Amazon technologies from all over the company to build amazing products, which will be used directly by fans and movie & TV industry professionals. IMDb sits at the intersection of the entertainment, media, and technology markets inside the world’s most innovative and customer-centric company – Amazon.com. IMDb employees enjoy the benefits of working for Amazon with the autonomy of working on a small, nimble team.
As an ideal candidate, you have a deep understanding of research methods and best practices. You are a passionate, curious researcher with acute observational and analytical skills. You are able to collaborate with other teams, and you have a relentless determination to do what is right for our users. You are able to work with minimal direction while delivering high-quality outputs. You will design and conduct research activities which inform concepts and design directions and ultimately improve the end user experience.
Key job responsibilities
· Own and drive end-to-end user research studies across multiple product verticals which result in impactful customer experience enhancements.
· Work closely with multiple teams to identify and prioritize research questions based on analysis of current knowledge, project goals and risks.
· Identify best method or mix of methods based on research questions, timeline and resourcing.
· Perform quick but thorough data analysis in order to create insightful and actionable findings.
· Present findings and results to senior management.
· Build a research roadmap; communicate and refresh on regular basis to ensure relevancy.
Amazon is an Equal Opportunity-Affirmative Action Employer - Minority/Female/Disability/Vet
Join IMDb to grow your career, learn new skills and make products enjoyed by millions.
BASIC QUALIFICATIONS
· 7+ years of proven success leading user research projects with demonstrated impact
· BS or equivalent degree in human computer interaction, cognitive psychology, cognitive science or similar
· Experience in managing vendors and partners domestically
· End-to-end hands on experience with all aspects of research (field research, study design, recruiting, moderation, analysis, reporting)
· Experience testing on a variety of devices, including mobile and desktop
· Ability to deliver high-quality work on schedule, including quickly turning around study plans and reports under aggressive deadlines
· Excellent communication, presentation and interpersonal skills with the ability to communicate complex concepts clearly and persuasively across different audiences and to key stakeholders in the organization
· Strong quantitative and qualitative analytical skills, excellent attention to detail and good business judgment
· Proven history of having worked across cross-functional teams and functions
PREFERRED QUALIFICATIONS
· Advanced in human computer interaction, cognitive psychology, cognitive science or similar
· International research experience, with experience in managing vendors and partners globally
· Self-starter, possesses flexibility to work in a fast-changing environment and ambiguous situations
· Passion for customer experience combined with business knowledge and a strategic viewpoint