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| Use American Express® Membership Rewards® points at Amazon.co.uk | |
| Shop with Points is a fast and convenient way to use American Express Membership Rewards points for purchases at Amazon.co.uk. | |
It's flexible: 1,000 Membership Rewards points is equal to £4.50 spend at Amazon.co.uk and you can use as few or as many points as you want, up to your total number of available points. You can even choose to use Membership Rewards points for part of your order and have the remaining balance charged to your American Express Card. | |
It's convenient: Use Membership Rewards points for electronics, movies, books, and more - millions of eligible products sold at Amazon.co.uk. Certain items at Amazon.co.uk are not eligible for purchase using Points and these items may change from time to time. See Shop with Points Overview within the Frequently Asked Questions section for full details. | |
It's easy: Your Membership Rewards program account will be linked to your Amazon.co.uk account automatically after you first transaction with your Card. We will then display the number of available points you have to shop with. | |
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| What is Shop with Points at Amazon.co.uk? |
| Shop with Points offers customers the ability to pay for purchases at Amazon.co.uk using points of participating rewards programmes. Customers who participate in eligible programmes can use rewards points to pay for an order at Amazon.co.uk in the same way that they would use any other payment method. |
| Are there any products I can't buy using Shop with Points? |
| Shop with Points is generally available to buy millions of products at Amazon.co.uk. Please note, however, that rewards programme points cannot be used for all purchases at Amazon.co.uk, and items that currently may not be purchased using Shop with Points include digital goods (i.e.: MP3s), Kindle eBooks and downloads, Subscribe and Save items. Please also note that currently you may not use 1-Click to purchase products using Shop with Points. |
| How do I use Membership Rewards points at Amazon.co.uk? |
| If your Membership Rewards eligible Card is saved in your Amazon.co.uk account and you have already made a purchase on your Card, you will automatically be shown the available Membership Rewards points balance. If your Membership Rewards eligible Card is not saved in your Amazon.co.uk account or if it's saved but you have not yet made a purchase, you will still need to link your Card via the Manual Enrollment process. You can manually link your Membership Rewards eligible Card by |
| Why is my American Express Card not eligible for Shop with Points? |
Only American Express Cards issued in the UK by American Express Services Europe Limited and enrolled into the Membership Rewards programme are eligible for Shop with Points at Amazon.co.uk. Please contact American Express on the number on the back of your Card to confirm if your Card is enrolled in the Membership Rewards programme. |
| Why don't I see my available Membership Rewards points on my Shop with Points Account Management page and/or on the Payments page? |
| Your Membership Rewards points may be unavailable if your balance is less than two points or we were unable to retrieve your Membership Rewards points balance. |
| Is there a fee for using Membership Rewards points for my purchase at Amazon.co.uk? |
| No. There is no fee for using Membership Rewards points for your purchase at Amazon.co.uk. |
| I am the primary Cardmember and would like to remove the rights of supplementary Cardmembers to Shop with Points. How do I do that? |
| Only primary Cardmembers are eligible to register and use Membership Rewards points for Shop with Points at Amazon.co.uk. |
| How do I contact American Express if I have questions regarding my Membership Rewards Account? |
| Please contact American Express on the number listed on the back of your Card to discuss your account status. |
| What if I no longer want to use Membership Rewards points to Shop with Points at Amazon? |
| If you no longer want to use Membership Rewards points to Shop with Points at Amazon, you can unlink your Card |
| I have several American Express Cards in my Amazon wallet and only want to use one of my cards for Shop with Points, how can I do that? |
| You can disable each Card individually that you don’t want to use for Shop with points. Simply go to the Your Account page and the Shop with Points link, which leads you to you Shop with Points Account Page. Please click on the Disable link next to the card you would like to disable. You can still use the Card for regular payments even if it is disabled for Shop with Points. |
| How do I use Membership Rewards points to pay for an order? | |
| If you want to use your Membership Rewards points to pay for part or all of your purchase, you'll need to proceed to the checkout through your Shopping Basket. When you select your payment method for the purchase, you can choose the value of points you wish to apply. Points applying to your order will be displayed under Use Membership Rewards points next to Payment Method. If points are not applying to your order, click "Apply" under Use Membership Rewards points to use your available points. | |
| I have enough Membership Rewards points to pay for my order. Why do I have to specify the Card linked to my Membership Rewards Account in my order? | |
| Orders paid for using Membership Rewards points must also include the Card associated to the Membership Rewards Account from which the points are applied. The Card does not need to be charged, but in the event you choose an action that increases the cost of your order, such as upgrading shipping, the Card will be charged. | |
| I don't have enough Membership Rewards points to pay for my order. How can I pay for the rest of my order? | |
| You may use the Card from which your Membership Rewards points are applied, Amazon.co.uk gift cards or Amazon Payments Stored Value to pay for the rest of your order. | |
| May I apply promotional coupons to orders in which I use Shop with Points to pay? | |
| Yes, you may apply any eligible promotional coupons to orders paid using Membership Rewards points. | |
| Can I use Membership Rewards points toward my Amazon.co.uk purchase over the phone? | |
| No. You can only use Membership Rewards points towards purchases online at Amazon.co.uk. | |
| Can I combine points from multiple reward programmes to pay for my order? | |
| Rewards from multiple reward programmes cannot currently be aggregated to pay for a single order. You may register multiple reward programmes at Amazon.co.uk; however, reward points purchases will be paired with the Card associated with the reward programme. Reward points may also be combined with Amazon.co.uk gift cards. | |
| I have a gift card or stored value available in my Amazon.co.uk account. How will this be applied with Membership Rewards points? | |
| Amazon applies the Membership Rewards points that you requested to use and that American Express approved for use, then the gift card or stored value amount, and then any remaining balance to the Card linked to your Membership Rewards Account. | |
| Will I receive confirmation of the number of Membership Rewards points debited from my American Express Card Account? | |
American Express will debit the number of points that you elected to redeem for your purchase from your Membership Rewards Account and a confirmation email will be sent to you. This confirmation email will prompt you log in to American Express Online Services where you will be able to view your updated Membership Rewards balance. To ensure you receive the email confirmation of the number of points debited from your account, please provide American Express with an up-to-date email address. Simply click here | |
| Why can I no longer see my available Membership Rewards points at checkout? | |
| To ensure you are still enrolled in Shop with Points, go to the Your Account page and the Shop with Points link. You can view any enrolled rewards programme accounts and see your Membership Rewards points balance. If you do not see your Membership Rewards Account, you may either try to register your Card and your Membership Rewards Account again or contact American Express using the number on the back of your Card to discuss your Account status. | |
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By using Shop with Points with American Express Membership Rewards, you agree to these Service Terms and the other Amazon.co.uk Conditions of Use and Sale. Please review them carefully, together with our Privacy Notice, to understand our practices. To use your American Express Membership Rewards points (“Points”) to purchase eligible items at Amazon.co.uk, your eligible Membership Rewards programme account (“Points Account”) will be linked to your Amazon.co.uk account after your first purchase with your American Express Card. You need to indicate at the time of purchase that you wish to pay with Points. Your Points balance may not reflect your use of Points for pending purchase transactions until the purchase has shipped or otherwise been fulfilled by Amazon. If you do not have enough Points to pay for your purchase, Amazon will send you a payment clarification email. You must then pay for the full purchase transaction with your American Express Card or an Amazon.co.uk Gift Card. We reserve the right to restrict your use of Shop with Points or to de-register your Points Account by de-linking it from your Amazon.co.uk account at any time in our sole discretion, including when we suspect misuse or fraud. To enable you to use Shop with Points to purchase eligible items, Amazon EU S.À.R.L. and its affiliates (collectively, “Amazon”) share information that you have provided to Amazon with American Express Services Europe Limited and its affiliates (collectively, “American Express”) and vice versa. This information sharing allows us to link your Amazon.co.uk account to your Points Account, and, after your first purchase, American Express provides Amazon with information about your Points Account, including your Points balance, so that Amazon can perform its functions with respect to the Shop with Points programme, including showing you your Points balance. Amazon may also share information that you have provided to Amazon with American Express so that American Express can perform its functions with respect to the Shop with Points programme, including processing payments made with Points. Certain items at Amazon.co.uk are not eligible for purchase using Points and these items may change at any time. Points may not be used when making purchases with 1-Click. Points may not currently be combined with other rewards programmes to make eligible purchases using Shop with Points at Amazon.co.uk. Any refunds for purchases made using Shop with Points at Amazon.co.uk are subject to the Amazon.co.uk returns policy. If Amazon accepts a return for an item you purchased using only Points, those Points will be credited to your Points Account. If Amazon accepts a return for an item you purchased using Points and another payment method, Amazon may, in its sole discretion, credit the return to the other payment method before crediting Points to your Points Account. Additional Membership Rewards Terms and Conditions apply and are available at membershiprewards.co.uk/terms or at americanexpress.co.uk/corporateMRterms for Corporate Membership Rewards Programme Administrators. If you have questions regarding your Points or your Points Account, please contact American Express on the number listed on the back of your Card. If you do not wish to utilize this payment option, you may de-link your account by visiting Your Shop with Points Account page anytime you wish. |