Contact Us

If you have a query or request relating to Tayor & Francis eBooks our contact details are below. In order to ensure you receive the assistance you need as quickly as possible please review our Frequently Asked Questions in advance of contacting us directly.

Sales Support

For pricing information or to purchase content please contact our regional sales offices:

North America, South America & the Caribbean

eMail: e-reference@taylorandfrancis.com  

Telephone (Toll-free within US): 888-318-2367

Telephone (Outside US):  561-998-2505

UK and Rest of World

eMail: online.sales@tandf.co.uk

Telephone (within UK): 020 7017 4453

Telephone (Outside UK): +44 (0) 20 7017 4453

To contact your account manager directly a full listing of our Regional Sales Team can be accessed here.

To request a free trial click here

Customer Support

For any other query please contact our customer services team by emailing: ebooksupport@tandfonline.com 

In order for us to resolve your query as quickly as possible, please provide the information below:

• Your name
• Your email address
• Your phone number
• Institution/account name
• Briefly describe the problem  - for example cannot access content

For specific technical queries please provide the following additional information

• How many users does this affect? Is this an issue for one individual or for the whole institution?
• Which operating system does the computer(s) affected use?  e.g  Windows 7,
• Which Internet browser and version?    e.g. Internet Explorer 8, Firefox 20.0.1
• Please let us know in as much detail as possible the steps taken, what happened and what you expected to happen. We need this so we can replicate your problem on our systems.
• Screenshots: Please attach screen shots where possible to highlight and support your issue.