Wikipedia:OTRS noticeboard

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Please keep this in mind

Wikimedia's volunteer response team (OTRS) handles copyright permissions, email inquiries from the public, reuse inquiries, article errors, and a wide range of non-public inquiries. The email service is operated and managed by a cross-project team of volunteers at the Meta-Wiki level and not by the English Wikipedia community. Actions by OTRS volunteers on English Wikipedia are ultimately subject to review by the Arbitration Committee.

Please be aware that there is sometimes a backlog in processing tickets sent to the permissions-en queue. This backlog is currently 56 days.

This noticeboard is primarily for
  1. Permissions verification and inquiries for text and files (hosted on the English Wikipedia) said to have been granted permission via OTRS.
  2. Requests for OTRS volunteer review of matters that have been described as OTRS comments or actions.
  3. Other inquiries to OTRS volunteers that do not involve, disclose or reference private material.
Do not post
  • Private information or links to private information (including but not limited to emails, phone numbers, physical addresses).
  • Fishing requests (asking for all details of a ticket or generally probing ticket information). You should make a specific request and clearly state the reason for your request.
  • Additional questions on a point, once an OTRS volunteer has indicated they cannot answer due to privacy issues. (Further inquiries and any complaints should be made via email.)
  • Requests for OTRS access (use meta:OTRS/volunteering instead).
  • Questions regarding media hosted on Wikimedia Commons (use Commons:OTRS/Noticeboard instead).
  • Media questions unrelated to OTRS (use Wikipedia:Media copyright questions instead).
Disputes


Useful OTRS email addresses
Removal of private or defamatory information Requests for oversight or oversight-en-wp@wikimedia.org
Submission of photos to be used in a Wikipedia article photosubmission@wikimedia.org
Follow the instructions here
Confirmation of copyright permission permissions-en@wikimedia.org
Follow the format given here
Reports of threatened harm to self or others emergency@wikimedia.org
Guidance: Wikipedia:Responding to threats of harm
Reports of child pornography legal-reports@wikimedia.org
See Wikimedia Legal Policies
Issues with an article about you or your organization info-en-q@wikimedia.org
Guidance: Wikipedia:Biographies of living persons/Help
Any other inquiries involving private information info-en@wikimedia.org
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Noticeboard archives

Already sent permission[edit]

I sent permission for my image File:Katie Pavlich at CBLPI summit.jpg but still received a warning that it would be deleted in a week. I do not have access to the email I originally sent it from, could you look for my email? I think the permission has been sent twice already. -amv1997

@Amv1997: If you email me your old email address, I can search for your request. Music1201 talk 22:02, 12 September 2016 (UTC)