About CDC-INFO

How and when can I reach CDC-INFO?

• By phone: 1-800-CDC-INFO (232-4636); TTY 888-232-6348
• By e-mail: www.cdc.gov/info
  • Service available in English and Spanish
  • Send questions 24/7 through the e-mail web form link above

Order or download free publications 24/7 from CDC-INFO on Demand.

CDC-INFO agents are here to answer calls

Monday through Friday, 8 am-8 pm EST, with the exception of certain holidays and extended hours (please see left sidebar for extended Zika hours). CDC-INFO will be closed on:

• New Year's Day (Friday, Jan. 1, 2016)
• Martin Luther King Jr. Day (Monday, Jan. 18, 2016)
• Memorial Day (Monday, May 30, 2016)
• Independence Day (Monday, July 4, 2016)
• Labor Day (Monday, Sept. 5, 2016)
• Veteran's Day (Friday, Nov. 11, 2016)
• Thanksgiving Day (Thursday, Nov. 24, 2016)
• Christmas Day (Monday, Dec. 26, 2016)

How does CDC-INFO support CDC?

• Contact center answers about 300,000 inquiries a year, on topics including seasonal flu, Ebola, MERS-CoV, cyclospora, and fungal meningitis
• Responded to more than 2.9 million telephone inquiries and 580,000 pieces of correspondence since receiving first call and e-mail in February 2005
• Provides information on more than 750 health and safety topics
• Responded to 109,000 inquiries about seasonal influenza in 2014
• Have handled hundreds of inquiries on various CDC health promotions about topics including autism, tobacco use, and BSE (mad cow disease)
• CDC-INFO Publications Warehouse distributes more than 24,000 items per day
• All publications on CDC-INFO On Demand are available to the public free of charge, and many are available for immediate download
• About 8,000 documents are downloaded from the CDC-INFO On Demand website every month