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With carriers such as Anthem/BCBS cutting commissions and the government continuing to throw down regulatory hurdles, these four steps can help agencies succeed in an ever-more demanding environment.

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What do brokers need to do to thrive?

With carriers such as Anthem/BCBS cutting commissions and the government continuing to throw down regulatory hurdles, these four steps can help agencies succeed in an ever-more demanding environment.

Why your clients should care about patient safety

Employers can take immediate steps to help hospitals ensure that employees, dependents — and all patients — are in better shape after they leave the hospital than when they went in.

When it comes to sales staff, is more better?

Benefit agencies often thrive by hiring more salespeople, but this can undercut the firm’s long-term viability, says adviser Eric Silverman.

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