Need
Review of the design of the service and the business model in anticipation of future contract awards to address scale issues.
Problem
Options to increase the scale available in a market may be limited - for example, where it is not possible to combine existing elements of service provision - which can inhibit the creation of commercially attractive contracts.
Solution
After any contracting process, market managers should undertake a fundamental review of the existing contract offer in anticipation of the next phase of the service, drawing on feedback from suppliers about feasible business models for future contracts and an assessment of the diversity and quality of the bids received. Where significant numbers of contracts are due up for renewal in a similar time period, or where a different strategic goal such as service transformation is sought, it is imperative that steps are taken well in advance to work with the market to determine what synergies there may be across the market.