About Our Returns Policies

Following are the details of the return policy that is applicable for all items sold on Amazon.

The following returns policy applies to items purchased on Amazon.

Damaged/ Defective items must be returned in the original condition they were received in with all the accompanying accessories.

1. For men's innerwear, returns accepted within 7 days only on unused products and in original packaging condition.

Intimate apparel (lingerie, shapewear and nightwear) can be returned only when the original packaging and tags are intact. Returns on underwear is conditional due to hygiene reasons.

2. Any luggage items with locks must be returned unlocked.

3. Returns are not accepted for edible items and some consumable items. Non-returnable items are marked on the product detail page. If a received item is damaged/defective, you may choose to dispose it at your convenience. The 10 day time-frame listed above is for customers to contact us and request for a refund on their order. Click here, for a list of non-returnable items.

4. Precious jewellery items have to be returned in tamper free packaging. Any additional cost incurred for tamper free packaging will be reimbursed.

5. Return facility is available only via self-returns. Return Pick Up facility is not available on these items.

6. Items that you no longer need must be returned in new and unopened condition with all the original packing, tags, inbox literature, warranty/ guarantee card, freebies and accessories including keys, straps and locks intact.

Note:

• For seller fulfilled items from Books, Movies & TV Shows categories, the sellers need to be informed of the damage/ defect within 14 days of delivery.
• Some products cannot be returned. Click here for a list of non-returnable items.

Seller Return Policies

Sellers have an equivalent return policy and the above mentioned timelines and conditions apply for all seller fulfilled items sold on Amazon.in.