As Bleeding Cool has grown, we've refined the chain of command a bit. As we grow more, we want to keep things in their appropriate place so that everyone is on the same page and things get handled appropriately.

How to Handle an Offensive/Insulting Post

Use the report function (you can see it on the left hand of the post, under the poster's username; it is a triangle with a ! in it). DO NOT private message any mods or admins.

The reason for this is simple: using the report function generates an e-mail that goes out to every moderator and administrator. Meaning that, in most cases, whoever sees it first will deal with it. This also provides us with a direct link to the post in question. Which is very important, since not all of us have the forums set up to display the same number of posts per page.

For more on reporting posts, including what consitutes a post that should be reported, see this thread: http://www.bleedingcool.com/forums/t...iscussion.html

How to Handle Issues with Articles/Site Posts

This includes things like articles posted to the site that do not have a forum post associated with them or typos, etc.

Post them in this thread: http://www.bleedingcool.com/forums/f...-articles.html

Note: that thread is only for typos, incorrect information and/or the above mentioned problem with front page articles/forum posts. Any post made there that does not relate to those issues will be deleted.

How to Handle Issues with Site Functionality

Basically this applies to anything that runs the forums/site. If you get a virus warning from the site, if you cannot use BB code for some reason, etc. It's the nuts and bolts, mechanics of the site.

Start a thread here: http://www.bleedingcool.com/forums/t...ng-cool-office

Threads will be closed once they have been dealt with (to keep the important issues at the forefront of the forum). Posts not relating to these issues will also be deleted.

How to Handle Issues with Site Administration/Other Users

Problems with policy and the administration of the forum should be raised using the appropriate contact links on bleedingcool.com. Posts grousing about users, moderation, etc. will be deleted as such posts tend to encourage a mob mentality and are not constructive to handling actual personality conflicts.

And when in doubt, remember, if you have problems interacting with another user: no one says you have to.