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Closed Caption Submission Requirements


Your content is made available on Amazon Instant Video pursuant to your CreateSpace Member Agreement. The rules and regulations adopted by the FCC pursuant to the "Closed Captioning of Internet Protocol-Delivered Video Programming: Twenty-First Century Communications and Video Accessibility Act" mandate the availability of closed captioning for certain video programming delivered using the Internet protocol on or after September 30, 2012. Closed captions are defined as timed text with "Subtitles for the Deaf and Hard of Hearing" (SDH); subtitles are defined as timed text with transcription/translation of dialogue only.

Below is a general summary of when closed captions are required for non-exempt, full-length programming:

  • Pre-recorded programming that is not edited for Internet distribution must be captioned if it is shown on television with captions on or after September 30, 2012.
  • Pre-recorded programming that is edited for Internet distribution must be captioned if it is shown on television with captions on or after September 30, 2013.
  • Live and near-live programming must be captioned if it is shown on television with captions on or after March 30, 2013. Near-live programming is video programming that is performed and recorded less than 24 hours prior to the time it was first shown on television.
  • Programming that is already in the video programming distributor's or provider's library before it is shown on television with captions must be captioned:
    • Within 45 days after it is shown on television with captions on or after March 30, 2014 and before March 30, 2015
    • Within 30 days after it is shown on television with captions on or after March 30, 2015 and before March 30, 2016
    • Within 15 days after it is shown on television with captions on or after March 30, 2016

The above information is a general summary. You are responsible for determining whether captions are required for your content, notifying CreateSpace that captions are required and providing those captions. To see the actual FCC captioning regulations, please reference the Twenty-First Century Communications and Video Accessibility Act.

To submit captions and to notify CreateSpace that captions are required, please email timedtextfiles@CreateSpace.com with your caption files attached. The accepted file formats are SCC (Scenarist Closed Caption), SMPTE-TT (RP-2052) and DFXP Full/TTML (Timed Text Markup Language).

All files must be named with a specific filename in order to process correctly. There are 5 basic parts to the filename:

  • Title ID
  • Full
  • Caption Type
  • Language
  • Region

Example: 123456-Full-Caption24-en-US.scc

The available caption types are as follows:

  • Caption2398
  • Caption24
  • Caption25
  • Caption30
  • Caption2997DF
  • Caption2997NDF

Your "caption type" must match your video file's frame rate. If your frame rate is 2997 you must specify between Drop Frame (DF) and Non-Drop Frame (NDF) timecode. If there are any questions on the submission process, please feel free to contact us at timedtextfiles@CreateSpace.com. Unfortunately, we cannot advise you as to whether your content requires captions.