Order Enquiries
We try our hardest to get your books sent out to you quickly in good condition, but sometimes things can go wrong. If that's happened to you then we'd like to apologize and help to get things fixed as soon as we can.
First, if your problem is listed below then click the link to find out exactly who to contact so we can solve your problem as fast as possible:
- Shipping/Postage Costs and Delivery Times
- Returning Defective Items
- Returning Incorrect Items
- Other Returns
- Cancelling an Order
- Missing Journals
- Other Journal Queries
- eBooks
- Trade embargo countries
If your problem is not in the above list then please contact our customer services department:
- United States: (Toll Free) +1 (800) 634-7064
- Canada: (Toll Free) +1 (800) 665-1148
- United Kingdom / Rest of World: +44 (20) 7017-6000
…with the full details of your enquiry. Our office addresses are also listed if you would prefer to contact us by mail.
Order Enquiries – US, Canada, North & South America
Taylor & Francis
7625 Empire Drive
Florence, Kentucky 41042-2919, USA
Toll-Free Phone: +1 (800) 634-7064
Toll-Free Fax: +1 (800) 248-4724
Email: orders@taylorandfrancis.com
Order Enquiries – UK, Europe, Asia, Australia & Africa
Taylor & Francis Customer Services
Bookpoint
130 Milton Park
Abingdon, Oxon OX14 4SB, UK
Telephone: +44 (0) 1235 400 400
Fax: +44 (0) 1235 400 401
Email: book.orders@tandf.co.uk
Trade embargo countries
Informa and its employees are committed to acting lawfully, ethically and with integrity in all transactions. To help achieve this, Informa has implemented procedures to help ensure we do not engage with any entities or individuals which may give rise to a risk of breaching international sanctions and/or international trade controls and regulations, or our own Policies.