Customer news
Recent customer service announcements are listed here.
If you have any questions please contact the Customer Helpline at helpline@bbfc.co.uk or on 020 7440 0299.
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Extranet System Maintenance
10/06/2014
The website and Globus file delivery mechanism will still be accessible for use and the BBFC extranet will be available once again for use on Monday 16th June 2014 at 9am.
IMAX Classifications
24/12/2013
You will need to obtain an age rating for your IMAX work when one or more of the following is applicable:
BBFC to start accepting Video Recordings Act submissions by digital file delivery
25/10/2013
Digital file delivery for VRA is part of our drive to make submitting works for BBFC classification faster and easier for the industry.Submissions will continue to be handled by the extranet, but we have chosen Globus Online to allow quick, secure uploads of your content. Globus can be used at no...
BBFC Extranet Maintenance
06/09/2013
From 17:30 on Friday the 6th of September 2013 the BBFC extranet will be unavailable due to essential maintenance.The service will be available once more from 9:00 on Monday the 9th September 2013.We apologise for any inconvenience caused.
Improvements to the online theatrical booking calendar
03/07/2013
Following recent customer feedback the online theatrical booking calendar has been improved to allow a more efficient and accurate customer experience.ImprovementsCustomer feedback has indicated that the online booking calendar would show availability for a certain day, but would not accept their...
BBFC Extranet Enhancement
29/09/2012
Dear Customer,I am pleased to announce that there will be several enhancements made to the BBFC extranet that will go live on Monday 1st October.
Classification of video games
29/07/2012
The BBFC will continue to classify all games featuring strong pornographic (R18 level) content and ancillary games attached to a wider, primarily linear submission.
Adverts service announcement: Ad submission forms & certificates to go digital-only
13/07/2012
Dear BBFC customer Following a positive customer response to the introduction of online submission forms, we will no longer accept paper submission forms for advertisements from 8 October 2012. At that point all submissions should be made via your extranet account, which provides a much quicker...
Packaging service announcement: Packaging submissions to go digital-only
13/07/2012
Dear VPRC member, In response to customer feedback, the BBFC introduced online submissions for VPRC (packaging) works in January. Using the extranet, the service allows you to create an online packaging submission form and to upload a PDF copy of the sleeve for approval. This has several benefits: