Troubleshooting
Find solutions to common issues
Login issues
- I can't log in
- My account has been hacked
- My account has been compromised
- My account is suspended
- I'm locked out after too many login attempts
- Recovering a lost or forgotten password
- I'm having trouble with login verification
- I’m being asked for additional information when I sign up or log in
- I’m seeing a message that my account is locked
Account settings
- I'm having trouble confirming my email address
- I'm not receiving emails from Twitter
- I no longer have access to my account's email address
- My email, phone number, or username is already in use
- I received a confirmation email for an account that's not mine
- Common username issues
- Why can't I register certain usernames?
- Why are changes to my account settings not saving?
- I need help with Twitter for Facebook
- I'm having trouble reactivating my account
- I'm having trouble deactivating my account
- Why is my Twitter profile in Google search?
Mobile & apps
- Twitter for iPhone troubleshooting
- Re-entering your password through the iOS settings
- Twitter for Android troubleshooting
- Managing push notifications on Twitter for Android
- I'm having trouble using Twitter via SMS
- I'm not receiving SMS updates
- I'm having trouble setting up my account via SMS
- I'm having trouble with mobile.twitter.com
- I can't log in to mobile.twitter.com
- IE6 and 7 users see mobile.twitter.com instead of twitter.com
- TweetDeck troubleshooting
- Why can't I access my DMs from a third-party app?
- I can't log in with Twitter for Windows Phone
- How to appeal application suspension and other disciplinary actions
- Why is the Twitter app requesting permission to access features on my Android device?
- Tweet activity dashboard