Signing in with an Apple device

If you've just downloaded the most recent version of the Google Authenticator app, see this article.
If you're having trouble signing in to your Google Account with an Apple device, select one of the options below to start troubleshooting your issue.

Do you have 2-Step Verification on your Google Account?

  • Yes
  • No

How are you trying to access your Google Account?

  • Mail on my iPhone or iPad
  • Mail app on my Mac computer

Which of these options best describes your situation?

  • The mail app on my iPhone or iPad gives me an "Incorrect Password" error after I add 2-Step Verification to my account.
  • I'm adding a Google Account to my iPhone or iPad for the first time and I use 2-Step Verification.

Which of these options best describes your situation?

  • The mail app on my Mac computer gives me an "Incorrect Password" error after I add 2-Step Verification to my Google Account.
  • I'm adding a Google Account to the mail app on my Mac computer for the first time and I use 2-Step Verification.

Are you having trouble uploading a YouTube video from the iOS Photos or Camera app?

  • Yes
  • No