We are committed to ensure 100% Purchase Protection through A-to-Z Guarantee for the shopping done on Amazon.in. Our website is designed to help you find & order items easily, protect your data and deliver a great shopping experience, right from choosing your products to receiving them.
All products sold on Amazon.in are completely genuine. All sellers listing their products on Amazon.in are required to enter an agreement to list and sell only genuine products.
Privacy
Amazon.in understands that you care about how information about you is used and shared; and we appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us and we work to keep your information secure.
How Secure Is Information About Me?
We protect your information from identity theft by using Secure Sockets Layer (SSL) software, which encrypts your information, in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on "Information Technology-Security Techniques- Information Security Management System-Requirements".
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. As per our security procedures, we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign out when you finish using a shared computer. Learn more about our Privacy Policy.Security
Amazon assures you that your information is completely protected and that your purchases are safe. Our secure-server software encrypts all your personal information including credit or debit card number, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.
Click here to learn more about Security, Privacy & AccessibilityReturns are easy with our online Returns Support Centre.
Product Categories | Return Time-frame from Delivery | |
Item is damaged/ defective* | You no longer need the item** | |
Books, Movies & TV Shows, Music, Beauty | 30 Days | 7 Days |
Apparel, Watches, Fashion Jewellery, Luggage & Handbags*** | 30 Days | 30 Days |
Electronics, Video Games, Toys, Baby, Home & Kitchen & Health & Personal Care | 10 Days | 10 Days |
Kindle | Visit Kindle help pages for Kindle-specific returns policy |
***Any luggage items with locks must be returned unlocked.
Note:
The A-to-Z Guarantee is designed to protect your purchases. We guarantee the condition of the item you buy and its timely delivery when you purchase from sellers on Amazon.in.
You can file an A-to-Z Guarantee claim if you purchased physical goods from a seller selling on the Amazon.in website. See
Exclusions from coverage below for a list of items that are not covered by the A-to-Z Guarantee.One of the three conditions below must also apply:
What are the requirements of the A-to-Z Guarantee?
Purchase Method:
Time frame for claims:
Warranty Coverage:
Exclusions from coverage:
How to submit a claim?
You can submit a claim for a specific order by viewing the order details in Your Account. To file a claim you can go to Your Account, view Your Orders and select the order you wish to File or View Claim for.