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About Our Returns Policies

The following returns policy applies to items purchased on Amazon.

Product Categories Return Time-frame from Delivery
Item is damaged/ defective* You no longer need the item**
Books, Movies & TV Shows, Music, Beauty & Sports, Men's Innerwear**** 30 Days 7 Days
Apparel, Watches, Fashion Jewellery, Shoes, Luggage & Handbags*** 30 Days 30 Days
Electronics, Video Games, Toys, Baby, Home & Kitchen & Health & Personal Care 10 Days 10 Days
Kindle Visit Kindle help pages for Kindle-specific returns policy

* Damaged/ Defective items must be returned in the original condition they were received in with all the accompanying accessories.

** Items that you no longer need must be returned in new and unopened condition with all the original packing, tags, inbox literature, warranty/ guarantee card, freebies and accessories including keys, straps and locks intact.

***Any luggage items with locks must be returned unlocked.

****For men's innerwear, returns accepted within 7 days only on unused products and in original packaging condition.

Intimate apparel (lingerie, shapewear and nightwear) can be returned only when the original packaging and tags are intact. Returns on underwear is conditional due to hygiene reasons.

Note:

  • For seller fulfilled items from Books, Movies & TV Shows categories, the sellers need to be informed of the damage/ defect within 14 days of delivery.
  • Some products cannot be returned. Click here for a list of non-returnable items.

Seller Return Policies

Sellers have an equivalent return policy and the above mentioned timelines and conditions apply for all seller fulfilled items sold on Amazon.in.