The following returns policy applies to items purchased on Amazon.
Product Categories | Return Time-frame from Delivery | |
Item is damaged/ defective* | You no longer need the item** | |
Books, Movies & TV Shows, Music, Beauty & Sports, Men's Innerwear**** | 30 Days | 7 Days |
Apparel, Watches, Fashion Jewellery, Shoes, Luggage & Handbags*** | 30 Days | 30 Days |
Electronics, Video Games, Toys, Baby, Home & Kitchen & Health & Personal Care | 10 Days | 10 Days |
Kindle | Visit Kindle help pages for Kindle-specific returns policy |
* Damaged/ Defective items must be returned in the original condition they were received in with all the accompanying accessories.
** Items that you no longer need must be returned in new and unopened condition with all the original packing, tags, inbox literature, warranty/ guarantee card, freebies and accessories including keys, straps and locks intact.
***Any luggage items with locks must be returned unlocked.
****For men's innerwear, returns accepted within 7 days only on unused products and in original packaging condition.
Intimate apparel (lingerie, shapewear and nightwear) can be returned only when the original packaging and tags are intact. Returns on underwear is conditional due to hygiene reasons.
Note:
Sellers have an equivalent return policy and the above mentioned timelines and conditions apply for all seller fulfilled items sold on Amazon.in.