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Reference Books

 

The books listed in this page are often cited as references by senior QFD practitioners.

Clicking the book images  or links takes you to Amazon.com , where you can purchase the book or see details. 

You may be also interested in:

 

QFD : Quality Function Deployment

Quality Function Deployment: Integrating Customer Requirements into Product Design

by Yoji Akao

ISBN 0-915299-41-0 

Publisher: Productivity Press

      

QFD: The Customer-Driven Approach to Quality Planning & Deployment

by Shigeru Mizuno, Yoji Akao

ISBN 9283311221

To Satisfy & Delight Your Customer: How to Manage for Customer Value

by William Pardee

ISBN  0-932633-35-8

Advanced QFD: Linking Technology to Market and Company Needs

by Larry Shillito

ISBN 0-471-03377-4

AHP

Models, Methods, Concepts & Applications of the Analytic Hierarchy Process

by Thomas Saaty, Luis Vargas    

ISBN 0792372670

Models, Methods, Concepts & Applications of the Analytic Hierarchy Process by Thomas Saaty, Luis Vargas

Decision Making for Leaders: The Analytic Hierarchy Process for Decisions in a Complex World

by Thomas L. Saaty 

ISBN 096203178X

Decision Making for Leaders: The Analytic Hierarchy Process for Decisions in a Complex World by by Thomas L. Saaty

 

Theory and Applications of the Analytic Network Process: Decision Making with Benefits, Opportunities, Costs, and Risks by Thomas L. Saaty; ISBN: 978-1888603064
Fundamentals of Decision Making and Priority Theory With the Analytic Hierarchy Process by Thomas L. Saaty; ISBN: 978-0962031762

Marketing

New Lanchester Strategy

by Shinichi Yano

ISBN  1-57321-000-5

New Lanchester Strategy: Sales and Marketing Strategy for the Weak

by Shinichi Yano
ISBN 1-57321-004-8

New Lanchester Strategy: Sales and Marketing Strategy for the Strong

by Shinichi Yano 

ISBN  1-57321-005-6

New Lanchester Strategy: Sales and Marketing Strategy for the Strong - by Yano

Measuring Customer Satisfaction: Development and Use of Questionnaires

by Bob Hayes

ISBN  087389362x

Measuring Customer Satisfaction: Development and Use of Questionnaires by Bob Hayes

New Product Development

Product Design Review: A Method for Error-free Product Development

by Ichida         

ISBN 1-56327-041-2

Product Design Review: A Method for Error-Free Product Development by Ichida

Managing the New Product Development Process: Cases and Notes

by Robert Dolan
ISBN 0-201-52627-1

Managing the New Product Development Process: Cases and Notes by Robert Dolan

Hoshin : Strategic Policy Planning & Management

Hoshin Kanri: Policy Deployment for Successful TQM
by
Yoji Akao

ISBN  0-915299-57-7

Policy Management: Quality Approach to the Strategic Planning

by Glenn Mazur, et. al.   0966465504

 

US$50 Order this book from QFD Institute

 

 

Breakthrough Leadership: Achieving Organizational Alignment Through Hoshin Planning

by Mara Minerva Melum, Casey Collett

ISBN  1-55648-133-0

 

Theory of Constraints

The Goal: A Process of Ongoing Improvement

by E. Goldratt

ISBN    0-88427-061-0

The Goal: A Process of Ongoing Improvement by E. Goldratt

It's Not Luck

by Eliyahu M. Goldratt

ISBN     0-88427-115-3

It's Not Luck by Eliyahu M. Goldratt

Critical Chain

by Eliyahu M. Goldratt

ISBN  0-88427-153-6

Critical Chain by E. Goldratt

Goldratt's Theory Constraints: A Systems Approach to Continuous Improvement

by William H. Dettmer
ISBN 0-87389-370-0

Goldratt's Theory Constraints: A Systems Approach to Continuous Improvement by William H. Dettmer

Thinking For a Change: Putting the TOC Thinking Processes to Use

by L. Scheinkopf

ISBN  1-57444-101-9

Thinking For a Change: Putting the TOC Thinking Processes to Use by L. Scheinkopf

TQM / Kaizen

Out of the Crisis by W. Edwards Deming, ISBN 978-0262541152
The New Economics for Industry, Government, Education by W. Edwards Deming, ISBN 978-0262541169
Juran's Quality Handbook by J. M. Juran, ISBN 978-0071165396

Kaizen: The Key To Japan's Competitive Success by Masaaki Imai

ISBN  007554332x

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management

by Masaaki Imai

ISBN  0-07-031446-2

 

TQM for Technical Groups: Total Quality Principles for Product Development

by K. Uchimaru, et. al.

ISBN  1-56327-005-6

Tools

The Seven New QC Tools: Practical Applications for Managers

by Yoshinobu Nayatani

ISBN   4-88319-004-8

The Seven New Qc Tools: Practical Applications for Managersby Yoshinobu Nayatani

The Memory Jogger II

by M. Brassard, et. al.

ISBN  1-879364-44-1

The Memory Jogger II by M. Brassard, et. al.

Creativity

Creating Innovative Products Using Total Design

by Stuart Pugh

ISBN  0-201-63485-6

Creating Innovative Products Using Total Design by Stuart Pugh

Lateral Thinking : Creativity Step by Step

by Edward De Bono

ISBN  0-06-090325-2

Lateral Thinking : Creativity Step by Step by Edward De Bono

The Idea Edge: Transforming Creative Thought into Organizational Excellence

by Bob King, Dr Helmut Schliksupp

ISBN  1-57681019-4

The Idea Edge: Transforming Creative Thought into Organizational Excellence by Bob King, Dr Helmut Schliksupp

The Sources of Innovation

by Eric Von Hippel
ISBN 0195094220

The Sources of Innovation by Eric Von Hippel

TRIZ

40 Principles: TRIZ Keys to Innovation

by Genrich S. Altshuller

ISBN   0964074036

40 Principles: TRIZ Keys to Technical Innovation by Genrich Altshuller, et. al.

The Art of Inventing: How to Invent and How to Solve Technical Problems

by Henry Altov, et. al.

ISBN  0-9640740-1-x

The Art of Inventing: How to Invent and How to Solve Technical Problems by Henry Altov, et. al.

Systematic Innovation: An Introduction to TRIZ

by Te rnin ko, et. al

ISBN  1574441116

 

VA / VE

Value : Its Measurement, Design, and Management

by M. Larry Shillito

ISBN   0471527386

Value : Its Measurement, Design, and Management by M. Larry Shillito

Failure Mode and Effect Analysis: FMEA from Theory to Execution

by D. H. Stamatis

ISBN   0-87389-300-x

Failure Mode and Effect Analysis: FMEA from Theory to Execution by D. H. Stamatis

QS-9000 / ISO

The Memory Jogger 9000

by R. Peach, et. al.

ISBN 1-879364-82-4

The Memory Jogger 9000 by R. Peach, et. al.

 

 

 

 

 

 

 

 

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