Our Pricing Model at a Glance:

  • UserZoom is an all-in-one, integrated SaaS solution for UX & CX Professionals
  • We customize each quote based on your specific needs.
  • We offer 2-month software subscription fees, starting at $1,000
  • Fees will vary depending on your usage of the software
  • Optionally, we also offer UX Research Services to help you manage your projects

FAQs and other things to consider:

How is pricing determined?

Pricing will vary depending on the type of study, features used (such as the UserZoom Recorder or Mobile Testing capabilities), number of completes and UI tested and amount of research support needed. Please keep in mind that we will customize a quote that best fits your needs and goals, so go ahead and request a quote today!

What's included in the software subscription fee?

We offer two types of services: 1) Access to our on-demand, web-based research software platform, including an easy-to-use Manager to design your studies, recruit participants, collect data, conduct analysis and generate your reports. 2) Training and support services designed to help you get up and running fast with UserZoom.

What kind of services do you offer?

We optionally offer Professional Services to help you throughout the different stages of your study. For example, we can help you design your study and insert it into the Manager, or we can handle the recruiting and incentives for you. We can also run the analysis so you can save time and effort or if you're short of bandwidth.

To see more frequently asked questions, please visit our FAQ page