The Business Continuity Office is responsible for developing programs, plans and capabilties that enable RIT to respond to incidents quickly and return to normal operations as soon as possible with the least amount of impact to the campus community.  The Comprehensive Business Continuity Program describes the general purpose and approach at RIT.

The department's Key Results Areas are:

1. Community First

• Understanding that people are the most important element to any program, encourage participation and understanding at all levels of the university
• Provide communication and education programs that provide useful information and that encourage trust in the organization as well as in themselves
• Ensure that the needs of all community members are taken into account

2. Resilience

• Promote a culture that values community bonds and capability of self-organization, minimizing the top-down, hierarchical approach to response and recovery.
• Promote the idea that individuals are the first, first responders who will not panic at the onset of a disaster
• Base planning for response and recovery on capability development using an all-hazards approach

3. Mutual Aid and Support

• Engage with community responders and planners to the fullest extent possible
• Participate in local exercises and training programs

4. Integration and Alignment

• All elements of the program including response, incident management, crisis communications and recovery will be integrated ensuring the full continuum of an incident is addressed
• As no operation works in a vacuum; the program will ensure that the enterprise is viewed holistically, connecting vertical and horizontal dependencies across all operations