On the first day of SAS's Premiere Business Leadership Series, SAS CEO Jim Goodnight talks up the company's support of education.
Daily News,
Posted 23 Oct 2013
OpenSpan Activity Intelligence captures worker activity and transaction insight in customer-facing business units.
Daily News,
Posted 23 Oct 2013
Medallia Mobile 2 offers many new features to foster customer engagement across an organization.
Daily News,
Posted 23 Oct 2013
JiveX offers Facebook, Twitter, and Marketo integrations, gamification, and community analytics.
Daily News,
Posted 23 Oct 2013
New dashboards, a new interface, and expanded social hashtag search round out the SmartFocus enhancements.
Daily News,
Posted 23 Oct 2013
ZCC 7.0 offers a new interface, campaign tools, and redundancy options.
Daily News,
Posted 23 Oct 2013
SAP Multichannel Foundation for Utilities uses a multichannel, self-service approach for communicating with customers.
Daily News,
Posted 22 Oct 2013
The latest version of the HP Qfiniti contact center management solution offers expanded integration with the HP Intelligent Data Operating Layer (IDOL).
Daily News,
Posted 22 Oct 2013
The MicroStrategy Analytics Platform delivers self-service analytics coupled with enterprise-grade business intelligence.
Daily News,
Posted 22 Oct 2013
Interaction Supervisor gives contact center managers untethered access to information.
Daily News,
Posted 22 Oct 2013
Utilities OnCall solution is now available for smartphones and Web deployments.
Daily News,
Posted 22 Oct 2013
Savvis Big Data Solutions suite unites enterprise-grade infrastructure with scalable, secure managed services to power data analytics.
Daily News,
Posted 22 Oct 2013
The tool uses Lattice Data Cloud and CRM data to grade leads for marketers.
Daily News,
Posted 22 Oct 2013
The new partnership will bring Social Insights to the cloud-based Microsoft Dynamics CRM Online service.
Daily News,
Posted 21 Oct 2013
New Teradata CIM in the Cloud marketing solution enables companies to engage in data-driven multichannel dialogue.
Daily News,
Posted 21 Oct 2013
Compendium will integrate with Oracle's marketing automation unit, Eloqua.
Daily News,
Posted 21 Oct 2013
Sendible's partnership with ReviewPush provides notification when new reviews are posted.
Daily News,
Posted 21 Oct 2013
Pipelinersales now links to Constant Contact's online marketing tools.
Daily News,
Posted 18 Oct 2013
The Transfluent application lets customer service agents interact with customers in 60 languages.
Daily News,
Posted 18 Oct 2013
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