Customer Service:Shipping Information
Shipping Information
The National Geographic Society makes every effort to ship your order as soon as possible. Items in stock are shipped within 24 to 48 hours of receiving your order. Personalized items and those that are shipped directly from the manufacturer may have longer delivery times (see product description) and will only be sent via standard shipping. Orders may ship in multiple boxes and arrive separately. Some items may not be available in all areas or via expedited methods. If there are any problems with your order, you will receive an e-mail from us with further details. Once shipped, the delivery time is based upon the product you ordered and the shipping method you chose during checkout.
Shipping Charges vary by place and shipping method - please see below. Shipping and handling (S&H;) in U.S. dollars will be added to your order when you check out. We do not charge S&H; for magazine subscriptions. Our shipping and handling rates include the cost of customer service, processing, and shipping.
Shipping Charges vary by place and shipping method - please see below. Shipping and handling (S&H;) in U.S. dollars will be added to your order when you check out. We do not charge S&H; for magazine subscriptions. Our shipping and handling rates include the cost of customer service, processing, and shipping.
Are you looking for Shop the Road Less Traveled shipping details? Please click here
Standard Shipping
Depending on the item(s) ordered, shipments will be sent via USPS or UPS ground. Please refer to the chart below for delivery time and rates.
- U.S. Addresses: Please allow 7-10 business days for delivery of in-stock items within the continental U.S. Please allow up to 12 days for delivery of in-stock items to Hawaii, Alaska, Puerto Rico, and the U.S. Virgin Islands.
- Canadian Addresses: Shipments will arrive within three weeks via Canada Post with no additional duty charges. Please add $10.00 to the U.S. Standard Shipping Rate.
- Elsewhere: Please add 1-2 weeks for standard delivery. Please add $40.00 to the U.S. Standard Shipping Rate. Additional duties may apply.
Order Subtotal | United States Standard Shipping (7-10 business days) |
Canadian Standard Shipping (3 weeks) |
Elsewhere Standard Shipping (4-8 weeks) |
---|---|---|---|
$0.01-15.00 | $4.95 | $14.95 | $44.95 |
$15.01-25.00 | $5.95 | $15.95 | $45.95 |
$25.01-45.00 | $7.95 | $17.95 | $47.95 |
$45.01-65.00 | $10.95 | $20.95 | $50.95 |
$65.01-90.00 | $13.95 | $23.95 | $53.95 |
$90.01-125.00 | $15.95 | $25.95 | $55.95 |
$125.01-150.00 | $18.95 | $28.95 | $58.95 |
$150.01-200.00 | $22.95 | $32.95 | $62.95 |
$200.01-300.00 | $24.95 | $34.95 | $64.95 |
$300.01 and above | $28.95 | $38.95 | $68.95 |
Two-day and Next-day Shipping
We offer two-business day and next-business day service in the U.S. on all orders received by 1:00PM eastern time. Shipments will be sent via UPS Monday through Friday; we do not ship or deliver on weekends or holidays. Please refer to the chart below for delivery time and rates. For destinations outside the U.S., we do not offer Two-day or Next-day Shipping.
- U.S. Two-day Shipping: Shipments will be sent via UPS 2-day service for an additional $14.95.
- U.S. Next-day Shipping: Shipments will be sent via UPS next-day service for an additional $21.95.
Order Subtotal | U.S. Two-day Shipping (orders must be received by 1:00PM Eastern time) |
U.S. Next-day Shipping (orders must be received by 1:00PM Eastern time) |
---|---|---|
$0.01-15.00 | $19.90 | $26.90 |
$15.01-25.00 | $20.90 | $27.90 |
$25.01-45.00 | $22.90 | $29.90 |
$45.01-65.00 | $25.90 | $32.90 |
$65.01-90.00 | $28.90 | $35.90 |
$90.01-125.00 | $30.90 | $37.90 |
$125.01-150.00 | $33.90 | $40.90 |
$150.01-200.00 | $37.90 | $44.90 |
$200.01-300.00 | $39.90 | $46.90 |
$300.01 and above | $43.90 | $50.90 |
Magazine Subscriptions
In the U.S. and Canada, please allow 4-6 weeks for delivery of your first issue of the magazine. Elsewhere in the world, please allow 8-12 weeks.
Shipping Restrictions
We regret that licensing restrictions prohibit us from shipping our video/DVD products outside the U.S. and Canada. Overseas customers, please check your local video centers for our products. In addition, some products are unable to be shipped outside the U.S. or to P.O. boxes because of their size. In each case, the product information will list any shipping restrictions on that item.
Shop the Road Less Traveled Shipping Rates
Orders placed on the Shop the Road Less Traveled site qualify for the same shipping methods and service levels as the National Geographic Store. Click here to view the Shop the Road Less Traveled shipping rates.