Special Lectures
1999 Kansei Engineering : Order Forms
Special lecture by Prof. Mitsuo Nagamachi from Japan, one of the pioneer in the field. This tutorial and workshop describes how to translate the emoional and image related requirements of the customer into design elements. $250 + shipping/handling
1996 Hoshin Planning: Order Forms
Special lecture by Profs. Yoji Akao, Kozo Koura, and Tadashi Yoshizawa of Japan. This volume contains several articles on the fundamentals of hoshin planning and strategic hoshin planning for building long term organizational goal. ISBN1-889477-80-X. $50 + shipping/handling
1995 Gemba Kaizen: Sold out
Taught by Masaaki Imai, author of Kaizen and Gemba Kaizen. This post conference 3 hour tutorial introduced the concepts of continuous improvement at the gemba, the site where the product it put into use. ISBN1-889477-79-6
Forum Hardcopies
Presentations and discussions from past forums attended by invitation-only QFD experts.
1995 Forum Hardcopy : (ISBNISBN1-889477-51-6)
- QFD and Organizational Change
- QFD Terminology
- Blitz QFD
- Adult learning modes
- QFD Tools
- TRIZ
- $100 + shipping/handling
- Order Forms
1993-1994 Forum Hardcopy : (ISBN1-889477-50-8)
- Single Unit Marketing Models
- The Role of Market Research in QFD
- Neural Nets for Customer Preferences
- Japanese Case Studies
- Post Deming Prize QFD at FP&L
- Revisiting the Kano Model
- 4th Japanese QFD Symposium Highlights
- Networking QFD for Geographically Distant Teams
- QFD for Business Process Reengineering
- QFD and Conjoint Analysis
- Balancing the Matrices
- Process Phase of QFD
- QFD and Factory Kaizen
- $100 + shipping/handling
- Order Forms
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