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CDN Provider NetDNA Rebrands as MaxCDN Enterprise

Screen Shot 2013-12-19 at 10.06.00 PMThis week, CDN provider NetDNA announced it would no longer operate two different brands in the market and will consolidate their NetDNA brand into a new name called MaxCDN Enterprise. This is a smart move by the company as the two brands were causing some confusion amongst customers. With one brand, and now one focus, the company will no longer have to share resources between the brands or decide which one gets the most attention. The company has also launched a new tag line, “Maximum Reliability Minimum Price”, which is a direct aim at Amazon’s CloudFront service.

Max CDN Enterprise offers a self-service platform and like Amazon, lists pricing on their website and targets mid-tier high-volume CDN customers. They don’t charge anything extra for SSL delivery and offers something unique by charging one flat price per GB delivered, no matter the region of delivery. The company says they will continue to offer smaller CDN packages to startups and growing companies without a minimum usage commitment, but are now focusing their efforts on enterprise customers. The company says their network can handle 250Gbps of traffic and at their current growth rate, will need to double that capacity by 2015.

The company point outs that unlike some of their competitors, their customer support is available via phone, chat or email at any time with an average ticket response time of three minutes. They wouldn’t disclose revenue to me but says they are currently profitable and will end this year with 43 employees.

Citrix Acquires CDN and Service Provider Analytics Company Skytide

skytide_logoCitrix has acquired privately held Skytide, an analytics platform used by content delivery networks and service providers to collect real-time analytics and reporting for traffic distribution, capacity utilization and bandwidth billing. Terms of the deal are not being disclosed and I haven’t heard any numbers mentioned but if I remember correctly, Skytide had raised less than $10M in capital since 2005. Skytide had been shopping the company for a while and didn’t have a lot in revenue, so the deal size would be small. Plus, Citrix didn’t even put out a press release on the acquisition, so they couldn’t have paid much. The company originally targeted content owners with their analytics platform but then migrated their business to the service provider market, targeting those who operate CDNs or resell wholesale CDN services.

Citrix plans to integrate Skytide’s technology into their ByteMobile platform, a company they acquired last year. Citrix’s mobile carrier solution provides content caching, policy management, deep packet inspection, and video and web traffic optimization technologies to help mobile operators shape traffic on their network. Through the acquisition of ByteMobile, Citrix gained what they say is the world’s largest installed base of video optimization and traffic management deployments inside 130 operator networks globally.

Citrix said that today, less than 5% of the world’s video traffic traverses mobile networks and addressing QoE for the other 95% requires sophistication in monitoring, measuring and managing the delivery of those videos over the CDNs that deliver video to most of the service providers, both mobile and fixed. Adding Skytide to their ByteMobile platform, Citrix believes they can enable operators to deliver the best possible video, audio and web experiences while ensuring optimum utilization of network resources. I’ll update the post if I hear any details on the valuation Citrix placed on Skytide.

Here’s What The Current CDN Landscape Looks Like, With List Of Vendors

With Verizon’s plans to acquire CDN provider EdgeCast, it’s a good time for me to update my list of vendors in the CDN ecosystem. (www.cdnlist.com) The term “CDN” is very generic these days and there are vendors that focus on specific types of content delivery like video streaming or application acceleration and some that focus on a specific vertical like gaming. You also have vendors that don’t fall under the traditional CDN term, for services like web optimization, licensed/managed CDN or services to measure CDN performance, shape traffic amongst multiple CDNs and offer analytics and cloud intelligence. It’s a complex ecosystem, so I highlighted the vendors I track from all the different segments of the content delivery market. Vendors for some services like security and WAN optimization, which sometimes fall under the CDN umbrella are not listed. I also noted which ones aren’t traditional CDN delivery networks.

For those interested in the streaming market, and the vendors that specialize in video, of all the vendors listed below, seven of them (Akamai, Amazon, EdgeCast, Highwinds, Level 3, Limelight Networks and Microsoft) control the vast majority of all video delivered over the Internet, sold as a service. Google, Netflix and Microsoft deliver a lot of video themselves, via their own CDNs or via network operators, but they are not included on my list as they don’t sell content delivery services. If you want to be added to any of these lists, see the bottom of the post for instructions.

Vendors In The CDN Ecosystem

We hear a lot about telcos and carriers in the CDN market, but the vast majority of them have built out CDNs for their own internal use and are not selling it as a commercial CDN service. So it’s not accurate to say they compete with traditional service based CDNs. There are a few exceptions like Level 3 (and soon Verizon), who offer commercial CDN services, but most telco and carrier based commercial CDN services are based off of reselling a traditional CDN, for example AT&T reselling Akamai. This telco/carrier list is far from being complete and many more still need to be added.

Telco/Carrier Based CDN Deployments

In addition to the current crop of vendors in the market, I think it’s important to remember how the CDN industry got to where it is today. Many CDNs raised tons of money but didn’t have a business model, some only focused on selling at the lowest price and many had technology that simply didn’t work. Lots on CDNs went under, some within a short time of launching. The CDN market has been through a lot of hard times over the past seventeen years and here’s a running list of those who got acquired or went under.

CDN Related Vendor Acquisitions/Closures

Each time I make a list of vendors, for any solution or service in the market, I always get emails from tons of companies asking why they are not on the list. If you think you should be added to the list, please add it to the comments section but note that I am not listing regional CDNs, hosting providers who offer delivery or companies who get most of their sales from $100 a month customers. Also, just because you may have the word CDN in your name, does not make you one, in the eyes of the market. Also, just because you are not on this list doesn’t mean you don’t have a valid solution in the market, but the companies listed are the ones I get asked about, get mentioned in the media, are included in major RFPs and promote and market their services to medium and large customers.

Verizon’s Acquisition Of EdgeCast Isn’t Good For Akamai, Here’s Why

With Verizon’s announcement of their intent to acquire CDN provider EdgeCast, naturally many are asking me what this means for Akamai and their CDN business. This deal has a negative impact on Akamai in a couple different ways, from a revenue and product standpoint, but the impact to Akamai won’t be felt overnight. We also have to keep in mind that as good a deal as this is for Verizon, it all comes down to execution and Verizon still needs to prove themselves in the market. But from my discussions with Verizon, they understand execution is the key and by letting EdgeCast continue to run, operate and grow the CDN, Verizon is setting themselves up for success. From the way I see it, there are four areas where this deal impacts Akamai from a negative standpoint.

Until the deal is done, Verizon won’t comment on how this impacts their current re-seller deal with Akamai, but it’s not hard to figure it out. Verizon currently resells Akamai’s enterprise services and depending on whom you ask, I’m told the value to Akamai is between $75-$100M in revenue this year. But without confirmation from Akamai or Verizon on those numbers, we don’t know for sure the revenue impact to Akamai. While Verizon has some commitments to Akamai in their re-seller contract, it’s unknown when this contract ends and what the commitments are. In a reseller deal like this, usually it is a guaranteed revenue commitment over a period of time. Verizon won’t give out any details on their Akamai contract, but it’s safe bet to say they aren’t going to renew it. With EdgeCast, they have no need to resell Akamai any longer and they should be able to stop reselling Akamai’s services, for any new customers, almost immediately after the deal is done.

EdgeCast was already competing with Akamai when it came to the CDN market for small and large object delivery, streaming video, software downloads and other traditional CDN services. EdgeCast is on track to do $100M in revenue this year, and the vast majority of it comes from these CDN services, not licensing CDN software to telcos like some have stated. While EdgeCast has a much smaller amount of CDN revenue than Akamai, now EdgeCast will have the resources of Verizon behind them to grow their revenue at a faster rate. For any CDN, the biggest challenge they always face is scaling the network and having enough R&D resources and budget to improve the reach of the network, the performance and add new products and services. Verizon has 100 employees in their Verizon Digital Media Services (VDMS) group of which half are R&D, engineering and developers, just for this one product line.

In addition to Akamai’s CDN business that will be impacted, the most important thing to look at it Akamai’s value add services business. EdgeCast recently rolled out a new PCI compliant based platform for commerce as well as platforms for delivering dynamic content, site acceleration and security services. On their own, EdgeCast could only get so far with these product lines as it takes a lot of resources to scale and build out those services which are much more complex than CDN. EdgeCast competed with Akamai for some RFPs in the market, but mostly on contracts that were smaller in size. Now with the backing of Verizon, these services will get built out much faster, scale broader and will have a large sales force capable of selling them. This won’t impact Akamai overnight since it will take Verizon time to build out these value add services, but soon Verizon will be competing with Akamai at scale on value add services.

Another impact Akamai is going to feel from this is with M&E and broadcast customers. To date, Akamai hasn’t put together and offered a true end-to-end video ecosystem platform for broadcasters, especially for live. Akamai’s expertise has always been the delivery component of the ecosystem but they don’t do signal acquisition via satellite, pull in video via Vyvx, encoding live streams and have any kind of automated software for broadcasters. They offer some of these services via their partners like Brightcove, iStreamPlanet and AEG Digital, but that’s not a true all-in-one platform and Akamai has no broadcast ops centers for video like Level 3 does. Akamai has a patchwork of third-party products that can’t be used and managed via a single platform. On the other hand, Verizon has nearly all of these video ecosystem pieces under their roof. They already ingest tons of content due to their FiOS TV service, transcode it and soon with EdgeCast, will be able to deliver it themselves. And with Verizon’s recent acquisition of Uplynk, they added the necessary software layer on top of the platform that once complete, allows broadcast customers to manage the whole ecosystem in one place. It’s the same strategy Level 3 has taken, and done very well with, going to a customer and telling them they can control their content from creation to distribution.

There has been a lot of talk by Akamai over the last few quarters of their telco business but when it comes to the licensed and managed CDN market, EdgeCast owns it hands down. EdgeCast has dominated that market for years being the first CDN to focus on having a true white-label solution for telcos and carriers, almost three years before Akamai. Nearly 20% of EdgeCast’s revenue this year, $20M, comes from the carrier market. While the entire market for these services is very small, less than $50M in total this year, Akamai is trying to get traction with carriers due to the impacts it has on their network performance and costs more than anything else. If you can get telcos and carriers local to a region to use your software, in many cases you can exit areas of the world where it is too expensive for a CDN to operate, like Akamai is trying to do with Orange in France. EdgeCast has the advantage as they already have more than a dozen carriers using their CDN software, which will allow Verizon to connect with more telcos and carriers around the world and should help to kick start some real telco federation in the market. While many think telcos compete with one another, most telcos are regional, not global, and they prefer working with one another over CDNs who tend to simply want to place a bunch of services inside their network, for free.

Another way this could impact Akamai, along with all the other major CDNs, in the current market price for CDN services. It’s unknown at this time what Verizon’s pricing strategy will be, but being under the umbrella of Verizon, EdgeCast should be able to reduce their costs. Once that happens, Verizon may make the strategic decision to be aggressive in the market on pricing and force CDN pricing down on delivery services for content live video and software downloads. This year, for video CDN deals, pricing fell on average by 25%, which was about the same pricing decline last year, as well. For the past three years, the rate of CDN pricing declines in the market has remained stable. But that could all change if Verizon decides to get aggressive with their CDN pricing. This is speculation at this time as it’s too early to know their pricing strategy, but it is certainly a possibility.

Akamai faces some new business challenges with Verizon as a competitor for CDN and value add services in the market. That’s not to say I am predicting doom and gloom for Akamai as they are still the largest vendor in the space and have the most revenue from these services. But that alone isn’t enough, for any company, to guarantee they will always dominate the market they are in. Every day it’s becoming more and more competitive for Akamai in all areas of their business and across all of their product lines. In addition to the many smaller providers they always had to compete with, now they have to compete with the likes of companies like Amazon and Verizon, which is impacting their business in the short and long-term.

Details: Verizon To Acquire CDN Provider EdgeCast In Deal Valued Around $400M

This morning Verizon announced an agreement to acquire privately held CDN provider EdgeCast Networks in a deal that is expected to close early next year. I’ve spoken to both companies about the deal and while neither side can comment on the value placed on EdgeCast, I hear it is close to $400M. EdgeCast was on track to end this year with $100M in revenue and was projected to do $140M in revenue next year. To date, the company had raised $74M in capital and has about 300 employees. (For my thoughts on how this deal impacts Akamai, see this post: Verizon’s Acquisition Of EdgeCast Isn’t Good For Akamai, Here’s Why)

EdgeCast was a profitable company and at a $400M evaluation, the company got 4x this year’s revenue. Not bad for a company that had only raised $20M in funding, up until five months ago when they raised $54M more. Verizon didn’t overpay on this deal but at the same time, EdgeCast got fair market value for what they have built.

EdgeCast will now be part of Verizon’s Digital Media Services group (VDMS) but will still operate out of Santa Monica and all of their employees, including 100% of EdgeCast’s management, will stay on with Verizon. This is important as a lot of companies who have acquired CDNs in the past thought they knew best how to integrate it or operate it and as a result, screwed up the integration and ruined the value of the acquisition. For this very reason, Verizon said they plan to let EdgeCast continue to run, operate and grow the CDN like they are now, and EdgeCast will be the CDN experts inside Verizon. EdgeCast’s CDN isn’t being moved into the network group or some other division inside Verizon, which is good to hear.

Verizon has been working on digital media services for many years, but before this deal, hadn’t really gotten any traction in the market. About 18 months ago, the company refocused, changed their business plan and go to market strategy and realized they would need to acquire multiple pieces of the online video ecosystem instead of trying to build it all. Acquiring EdgeCast not only gives them CDN services, video and non-video, that they can sell but also helps build out their video ecosystem platform for broadcasters, which I will discuss later. While Verizon currently has their own CDN they have built, the company confirmed that EdgeCast’s CDN will now replace that and will become the default CDN for Verizon.

While many will look at this announcement as Verizon simply getting into the CDN business, it’s is much, much more than that. Verizon not only gets a CDN product portfolio they can sell on it’s own, but they also get the licensed and managed CDN business from EdgeCast as well. This is huge for Verizon as it now extends their network by allowing them to connect with the other major carriers already using EdgeCast’s CDN software. It also makes the idea of CDN federation more like to finally happen in the market and it also gives Verizon the final missing piece to their broadcast video ecosystem platform.

Both companies can’t yet comment on other aspects of the integration until the deal is approved, but it’s clear to me this news is not good for Akamai. EdgeCast was already competing with Akamai for CDN services and now, will have even more resources to do so. Plus, Verizon currently resells Akamai’s enterprise services, not M&E CDN, and there is no doubt in my mind that Verizon won’t continue to resell Akamai once they own EdgeCast. I’ll have more on what I think this means for Akamai in a separate post.

This is the largest private CDN deal in the industry in the past ten plus years and has major implications for the industry and a host of other things. I’ll be blogging all week about the impact this deal has on the market, on competitors, what it may do to pricing and what Verizon’s ecosystem strategy will be, so stay tuned for more.

Note: I am getting a lot of emails with questions about the deal and will answer them as quickly as I can. If you need an answer on something right away, call me at 917-523-4562.