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Thursday, September 20, 2012

The Best Value for Your Search Initiatives

Enterprise Search Summit Fall is where to go to learn strategies, explore solutions, and build the skill sets you need to make your organization’s content easily searchable and delivered in an actionable format. Get the most from your search initiatives!

Register today!

  Table of Contents
Breaking News Inside KMWorld
  • Three rules to build your digital experience strategy
    It's simple: Good customer experience—the perception people have of their interactions with your company—keeps them coming back again and again and is often a differentiator. To take digital experience to the next level requires business and technology leaders to collaborate on a digital experience strategy that follows these three rules.
KM In Practice
  Quote of the Week
Any theory which proves that [human beings] are conversant with the consequences of their assumptions must be wrong. — Alfred North Whitehead
  Breaking News
Platform-based syncing from Alfresco Gives organizations control inside and outside firewall

Alfresco has introduced sync technology said to extend information life cycle beyond the firewall. The company reports the new capabilities facilitate quick deployment of extranets, permit customer collaboration and...

Continue Here: http://www.kmworld.com/Articles/News/News/Platform-based-syncing-from-Alfresco-85044.aspx

Return to Contents


Salesforce.com unleashes Marketing Cloud Full social marketing suite

Salesforce.com has launched Marketing Cloud, which is said to be first suite to bring together social listening, content, engagement, advertising, workflow, automation and measurement.

Components include:

  Inside KMWorld
Three rules to build your digital experience strategy It's simple: Good customer experience—the perception people have of their interactions with your company—keeps them coming back again and again and is often a differentiator. To take digital experience to the next level requires business and technology leaders to collaborate on a digital experience strategy that follows these three rules.

It's simple: Good customer experience—the perception people have of their interactions with your company—keeps them coming back again and again and is often a differentiator.

Increasingly, customers' experiences with brands happen...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Three-rules-to-build-your-digital-experience-strategy-84539.aspx

Return to Contents


  KM In Practice
U.K. university opts for Ektron WCM

Oxford Brookes University in Oxford, United Kingdom, looked at about 30 proposals before choosing a new Web content management system, based on its usability and performance, among other criteria....

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/U.K.-university-opts-for-Ektron-WCM-85059.aspx

Return to Contents


  Contracting In The Cloud

"Electronic signatures have been gaining momentum for years, but until the past few years they were slow to take hold as a common business practice. Vendors tended to deliver e-signature technology in complex, complicated and expensive forms, rather than deliver offerings that incorporate e-signatures into the overall contract process. As a result, e-signatures did not realize their potential to improve the customer experience and organizations continued the way they always have. . . ."

To Read more of this article from the Best Practices in New Solutions in Cloud Computing White Paper, click here.

  KMWorld Web Events
Coming June 04, 2013
Business Process Management: the Heart of the Machine
Business content is a tricky thing. The various formats, unusual terms and contexts, paper-to-digital conversion have all conspired to make business process improvement a difficult and thorny problem. We'll discuss the solutions that can smooth the way to better business performance by solving the initial problem: how to make the document easier to use.

Coming June 18, 2013
Get to your incoming information faster by leveraging your existing capture process.
In this practical "how-to" webinar, document capture analyst Harvey Spencer will skip the cloudy, big-data lexicon and get into tangible, near-term ways to leverage existing processes to assist in getting faster, more efficient access to information. Following Harvey, Parascript will demonstrate its new capture solution, with a broad ability to classify and extract content from a multitude of data types, including handwriting.

  KMWorld White Paper Series

*** Coming in June 2013 ***

BEST PRACTICES IN SOCIAL KM AND COLLABORATION

This is the year that “social” became part of the business vernacular. No longer trivialized as “just messin’ around,” social media have become a solid part of most organizations’ business activity.

But at what cost? How does social affect the background of organizations? What impact does it have on the technology infrastructure? What does social mean to the relationships with customers… partners… competitors…?

Those questions, and more, are forefront in the minds of business leaders as we speak. They want to know how to improve their customer awareness, their partner relationships and their overall “storefront” image by applying social tools to improve their positions in their marketplaces.

If this sounds like a race to the top, you’re right. Any solution that provides a quicker path to better collaboration and better customer contact is on the shopping list of most organizations right now. Do you have a play in that? Deliver your message to the KMWorld audience by participating in our next white paper, “Best Practices in Social KM and Collaboration.” It’s urgent and time is passing fast. 

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MEET THE LEADERS IN INFORMATION GOVERNANCE

At KMWorld, we believe that great solutions providers do not simply appear out of thin air. There is always a driving force, a personality and a vision that stand behind every successful vendor. The leadership that allows companies to innovate and create great solutions is the key element in establishing and maintaining excellence.

We want to get to know those driving personalities. So we have created a new forum. We call it “Meet The Leaders.” This time we’re focusing on an urgent and pressing concern among business leaders, legal counsel and corporate management alike—Information Governance. We want to get to know the thought-leaders in this fast-moving and business-critical aspect of business, and what their business philosophies and go-to-market strategies look like. What does the future feel like to them? What will be the next “have-to” trend? How will they guide their organizations from here to there?

The “Meet The Leaders” series is a prestigious way to communicate your top executives’ core beliefs to the KMWorld audience and information management marketplace.

 

You can participate in these White Paper opportunities by contacting:
Kathy Rogals
561-483-5190

Social Knowledge Management & Collaboration [June 2013]

Intelligent Search in the Age of Big Data [May 2013]

Focus on Perceptive Software [April 2013]

Adopting and Enhancing SharePoint [April 2013]

Meet the Leaders in Big Data Management [March 2013]

  KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

  Upcoming Events
Gaylord National, National Harbor, MD
Jun 10, 2013 - Jun 13, 2013
Marriott Copley Place, Boston, MA
Jun 17, 2013 - Jun 19, 2013
New York, NY
Aug 19, 2013 - Aug 21, 2013
New York, NY
Aug 19, 2013 - Aug 21, 2013
Walt Disney World Dolphin, Walt Disney World Swan, Disney's Yacht & Beach Club Resorts and Disney's Boardwalk Inn, Orlando, FL
Oct 06, 2013 - Oct 10, 2013