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Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Tuesday, June 25, 2013

KMWorld Video Portal

KMWorld 2012 Conference Videos - What did you miss ?
 
A106- Critical Success Factors in KM Initiatives

Join as Neil Olonoff with U.S. Army Medicine, Jay Liebowitz from The University of Maryland, and Tammi Pierce Army Civilian, TRADOC, share their secrets and focus on the critical success factors of any KM project. Gain insights on how to implement these success factors into your project.

Watch it now!

 
  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Economics is war pursued by other means. — Raymond F. DeVoe Jr.
  Breaking News
Organize content in SharePoint 2013 MetaVis upgrades Information Manager Enterprise User Edition

MetaVis Technologies reports Information Manager Enterprise User Edition now supports SharePoint 2013, allowing users to manage data directly from the SharePoint user interface. MetaVis says that with this latest...

Continue Here: http://www.kmworld.com/Articles/News/News/Organize-content-in-SharePoint-2013-90363.aspx

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Alfresco for case management, business process Introduces Workdesk for document-centric solutions

Alfresco has released Workdesk, a new component of its content management platform designed to streamline document-centric business processes, such as claims processing, HR employee on-boarding, mailroom automation, deal management...

Continue Here: http://www.kmworld.com/Articles/News/News/Alfresco-for-case-management-business-process-90414.aspx

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Concept Searching partners with Collabware for SharePoint Enterprise records management

Concept Searching has formed a strategic alliance with Collabware that blends Concept Searching’s expertise in semantic metadata generation, auto-classification and taxonomy management with Collabware’s experience in records...

Continue Here: http://www.kmworld.com/Articles/News/News/Concept-Searching-partners-with-Collabware-for-SharePoint-90333.aspx

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  Inside KMWorld
Enterprises turn toward the cloud and reap clear benefits "We've been able to cut our deployment time from three months down to one month. It's a great empowering technology for users."

Companies are increasingly going to the cloud to take advantage of superior uptime, faster integration of remote information with enterprise resource planning (ERP) systems and more sales opportunities.

DPR...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Enterprises-turn-toward-the-cloud-and-reap-clear-benefits-89822.aspx

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  KM In Practice
Furniture manufacturer equips sales team with mobile product catalog Comment, edit and collaborate on documents

For Sauder, a large producer of ready-to-assemble furniture, exchanging information is a daily part of the product development and sales operation. But the company’s legacy file sharing solution was...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Furniture-manufacturer-equips-sales-team-with-mobile-product-catalog-90412.aspx

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Managing Information, Enterprise Content, Data and Electronic Records

In an environment of increasingly complex regulations and comprehensive audits, regulatory agencies are penalizing companies for not adhering to information governance rules and not producing records in response to audits and investigations. In one notable example, a multinational bank incurred fines that totaled nearly $19 million for separate infractions related to inadequate compliance safeguards and poor electronic records management . . . 

To read more of this  Best Practices in Information Governance White Paper article, Click Here.
KMWorld Web Events
Coming March 30, 2016
Businesses Don't Know...What they Don't Know
Migrating to an omnichannel environment requires an integrated approach. You need to identify, capture, evaluate, and share all information assets to achieve an optimal customer experience. It's imperative for a company's communication channels be integrated and context-aware, leveraging data from the CRM system and communication channels to create a unified, omnichannel experience.
Coming April 26, 2016
Mastering BPM and Case Management
BPM and workflow served us well for quite a long time. But everything changes and evolves. Collaboration and process improvement remain as important as ever. Case management is becoming the latest growth area for software developers looking to create new vistas for true collaboration platforms - not merely simple business processes.
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.
Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.
KMWorld White Paper Series

***Coming in May 2016***
BEST PRACTICES IN CUSTOMER EXPERIENCE

Customer Experience. We think one of the vast challenges for businesses seeking a competitive edge is how they treat their customers. And it is as much a "philosophy" as a business issue. So learning from the leaders in customer experience should be revealing and guiding. Are you a leader in this critical aspect of business ?

What will be the next "have-to" trend? Share your strategies and go-to-market approaches.

You can participate in this White Paper opportunity by contacting:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

Information Analytics [March 2016]

E-Discovery [February 2016]

BPM and Case Management [January 2016]

Knowledge Management [November/December 2015]

Mobile Workforce [November/December 2015]
KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx
Upcoming Events
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May 22, 2016 - May 25, 2016
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Jun 13, 2016 - Jun 16, 2016