RSS Feeds
We are pleased to make the content from Smart Customer Service available via RSS to provide our readers with
another way to keep up to date on the information they need to make decisions about customer service. Stream our feeds
to your Web site or desktop aggregator for an automatically updated list of our latest stories or those you select
based on popularity, subject matter, or other criteria.
How To Use the Feeds
Clicking on the links below will give you the raw XML feeds for our content. XML/RSS Feed viewing and subscription features are
incorporated in current versions of most Web browsers; or you may use an XML aggregator tool.
Most Popular Recent Articles
URL: http://www.smartcustomerservice.com/rss/default.aspx?Criteria=popularity&days;=10&rows;=10
Customize: days=nn (number of days) rows=nn
(number of articles)
News Features
URL: http://www.smartcustomerservice.com/rss/default.aspx?Criteria=Context&ContextSubtypeID;=597&rows;=10
Customize: rows=nn
(number of articles)
News Briefs
URL: http://www.smartcustomerservice.com/rss/default.aspx?Criteria=Context&ContextSubtypeID;=596&rows;=10
Customize: rows=nn
(number of articles)
Feed Use Your Own Search Terms
URL: http://www.smartcustomerservice.com/rss/default.aspx?Criteria=search&query;=SaaS
Customize: query=terms (your own search terms, e.g. query=SaaS)
Terms of Use
These feeds are free and available to the public; however, we ask that if you display our content on a Web site that
you source it back to us with a link (www.smartcustomerservice.com) and/or destinationCRM logo
[download logo]. We reserve the right to
request that a site remove a feed if we feel it is being used inappropriately.