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Responses to Formal Recommendations

The Ombudsman makes recommendations to USCIS on how to improve services, increase efficiencies, and provide a more meaningful experience for our customers.  USCIS takes these recommendations seriously and reviews them thoroughly.  Where possible, USCIS implements the Ombudsman’s recommendations; however, due to operational limitations or the priorities of the agency, USCIS may not implement a recommendation made by the Ombudsman.  For more information on many of these topics, please visit the OLU Information Room.

USCIS Response to Formal Recommendation

Issue Date: August 28, 2013
August 28, 2013 USCIS Response to Formal Recommendation
July 8, 2013 USCIS Response to Formal Recommendation 55 Response to Recommendation 55, Improving the Adjudication of Applications and Petitions
April 18, 2013 USCIS Response to CISOMB UAC Recommendations Ensuring a Fair and Effective Asylum Process for Unaccompanied Children
August 31, 2012 USCIS Response to Recommendation 51 Response to Recommendation 51; Recommendations to Improve the Quality in Extraordinary Ability and Other Employment-Based Adjudications
August 16, 2012 USCIS Response to Formal Recommendation 53 Response to Recommendation 53, Recommendations Regarding U.S. Citizenship and Immigration Services's (USCIS's) Role in the Petition Information Management Service (PIMS)
June 25, 2012 USCIS Formal Response to Recommendation 52 Response Recommendation 52, Recommendations to Improve the Quality of Responses to Inquiries from Individuals and Employers
April 17, 2012 USCIS Response to Formal Recommendation 49 Response to Recommendation 49, Employment Authorization Documents (EADs): Meeting the 90-Day Mandate and Minimizing the Impact of Delay on Individuals and Employers
January 4, 2012 USCIS Formal Response 50 Response to Recommendation 50; Employment Authorization for Asylum Applicants: Recommendations to Improve Coordination and Communication
October 27, 2011 USCIS Response to Formal Recommendation 48 Response to Recommendation, 48 Deferred Action: Recommendations to Improve Transparency and Consistency in the USCIS Process
July 15, 2011 USCIS Response to Formal Recommendation 47 Special Immigrant Juvenile (SIJ) Adjudications: An Opportunity for Adoption of Best Practices

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