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Notes:USCIS Service Centers If you contacted the National Customer Service Center with a case-related inquiry and more than 30 days have passed and you have not received a response, you may email the appropriate USCIS Service Center with your inquiry:
If you do not receive a response within 21 days of contacting the Service Center, you may contact the USCIS Headquarters Office of Service Center Operations by email at SCOPSSCATA@dhs.gov. Adoptions For questions about adoptions from Hague Convention countries, please call 1-877-424-8374 or send an e-mail to NBC.Hague@dhs.gov. For questions about non-Hague adoption cases, please e-mail: NBC.Adoptions@dhs.gov. USCIS Historical Reference Library The USCIS Historical Reference Library is located at: 111 Massachusetts Avenue NW The Library is open to non-USCIS researchers by appointment only. For a research appointment or other assistance, please email CISHistory.Library@dhs.gov. Website Feedback If you would like to provide feedback on this USCIS.gov website, you may email us at uscis.webmaster@dhs.gov. Para español uscis.espanol-webmaster@uscis.dhs.gov Do not send information about specific cases to this address. We only accept website-related comments. Although we will read every email message within two business days, due to the number of messages, we may not respond to each message we receive.
Last Reviewed/Updated: 09/24/2013
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