Who We Are
The QFD Institute was sanctioned in 1993 by Dr. Yoji Akao, QFD’s co-founder, to research and develop state-of-the-art methods, tools, and training. It is the only dedicated QFD education and advanced research organization in the world.
We are an independent, non-profit organization incorporated in the State of Michigan USA and are by and large operated by volunteers.
Glenn H. Mazur
Executive Director
QFD Institute
contact Mazur
International Council for QFD
Japan Business Consultants, Ltd.
Richard E. Zultner
Director
QFD Institute
Zultner and Company
Harold Ross
Director
QFD Institute
General Motors (ret.)
Executive Advisory Board
Yoji Akao, Ph.D., Senior Advisor
Yamagata University
Asahi University (ret.)
Tamagawa University (ret.)
Robert M. Adams
GRA-MAG Truck Interior System, LLC
Don P. Clausing, Ph.D.
Massachusetts Institute of Technology
Masaaki Imai
Kaizen Institute
Bob King
GOAL/QPC (ret.)
Lawrence P. Sullivan