Help
Help topics
Welcome to customer service at The Book Depository.
We're committed to giving our customers the best possible experience of book buying online, with availability over 9 million titles within 48 hours and free worldwide shipping.
The links below summarise the answers to some of the most common queries we receive, however we're always happy to hear from customers, you can contact us directly via our online contact form.
All the very best
Kieron
MD- eBooks
- eBooks FAQ
Awards
BDS Direct Bookselling Company of the Year
Other awards in our cabinet
We have been listed on The Guardian Tech Media Invest 100
We won The Direct to Consumer Bookselling Company of the Year 2009
The Queen's Awards for Enterprise 2010
Sunday Times Fast Track 100 2009
We came 15th in the 2009 Deloitte Technology Fast 50
Finalist in the 3i Private Business of the Year
We won the British Book Industry Awards 2009 Direct Bookselling Company of the Year
Sunday Times Fast Track 100 2008
We won the 2009 Fast Growth Business Award for Retail Business of the Year.
West Country & Wales Winner of the 3i Growth Strategy of the Year Award - National Business Awards
The Bookseller Retail Awards 2006 Nielsen BookNet Supply Chain Initiative of the Year
We were shortlisted for the Oracle Retail Week Award 2009 in the Emerging Retailer category.