Jack Schofield: Carol is going away and wants her elderly relatives to be able to send SMS messages to her mobile phone. Also, videographer/photographer dutchofspadez is looking for a tablet to display his work...
A reader has been using a btopenworld email address for the past decade, even after switching away from BT Broadband. Now BT wants £1.60 per month or it will delete his account, which is actually run by Yahoo. By Jack Schofield
Ask Jack: Temitope is a Windows user who is attracted by the MacBook Air while Kate wants to switch from Mac to a Windows workstation for her architecture studies
In view of recent privacy concerns, Vicaro wants to know if I've changed my mind about recommending Gmail, and if there are any more secure alternatives.
Franco and Malcolm have been told their copies of Windows 7 are 'not genuine' on a PC and Mac respectively, Ross gets help from the Guardian, and Webroot has replaced Window Washer
Ask Jack Viv is trying to reach Freecycle but is getting a 502 Bad Gateway error. If you can't get through to a website, here are five things you can try....
B Zeimetz has an old HP Pavilion that is suffering from glitches with Windows XP. He's wondering whether it would be best to upgrade the old hardware to Windows 8 or buy a new machine
Jack Schofield: EB wants something that does the same job as Webroot's discontinued Window Washer, and he'd like to protect his internet address as well….