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Pensions: the good, bad and ugly
Many people buy an annuity that pays out less than they have contributed over a lifetime of saving – but shopping around can dramatically increase your pension income
Front page
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First Direct rated top for customer satisfaction – again
Bank comes first in current account survey for third year in a row, while Bank of Scotland was rated as the worst
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Lenders cut mortgage rates by up to 0.45%
Halifax offering two year-deal for first-time buyers, while First Direct cuts rates on 11 of its tracker and offset deals
Money news & features p2
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Are packaged accounts the next scandal to hit the banks?
Fee-paying 'packaged' accounts are a massive money-spinner for banks – but have been slated as 'an expensive pile of pants' for customers
Money news & features p3
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We knew annuities were bad – but this is dismal
Retirees buying shabby annuities are being pushed into the arms of insurers by the government
Money news & features p4
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Interest-only mortgage deals return amid bank price war
A Low Start interest-only mortgage can be key to cutting costs … but use it wisely
Money news & features p6
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Dear Jeremy – your work issues solved
Problems at work? Need advice? Our agony uncle – and readers – have the answer
• Can I be denied my promotion due to a spell of depression?
• exism in emails offends me but I can't be rude back