Support for Windows Internet Explorer 6, 7, 8, and 9

Support options, learn more and lifecycle information for Internet Explorer 6/7/8/9.

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Support options and resources

For technical assistance with earlier versions of Internet Explorer please click here. For other content, please select a category below.

Find it myself

Self-support options

Internet Explorer Help & how to
Visit the Internet Explorer Help & how to center to learn about how to get all you can out of Internet Explorer.

Get the latest service packs, updates and more
Visit the Microsoft Download Center to find the latest services packs, updates, trials and drivers.

Self-support options for work

IT Pros: Internet Explorer TechCenter on TechNet
Visit the Internet Explorer TechCenter on TechNet for advanced troubleshooting and guidance for IT Pros.

Developers: Internet Explorer Developer Center on MSDN
Visit the Internet Explorer Developer Center on MSDN to learn about Windows development.

Support for Small Business
Simple help and troubleshooting for small businesses.

Microsoft Premier Customers: Visit Microsoft Premier Online (MPO) for troubleshooting resources or to submit an incident online
Enterprise customers with a Premier account can visit Microsoft Premier Online (MPO) for troubleshooting information or to open a support incident with a Microsoft support professional.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network.

Ask the community

Community resources

Microsoft Community
Post a question or browse for solutions in the Community Office forums.

IT Pros: Internet Explorer forums
Post a question or browse for solutions in the Microsoft TechNet Internet Explorer forums.

Developers: Microsoft MSDN Software Development for Internet Explorer
Post a question or browse for solutions in the MSDN Software Development for Internet Explorer forums.

Internet Explorer Team blog
Stay up-to-date on the latest news from the Internet Explorer Engineering team.

Get technical support

Get non-technical or customer service assistance
For general inquiries about Microsoft products and services visit our Contact Us page.

Technical support options

Get Microsoft technical support
To contact a Microsoft support professional, click on the product and version below that is applicable to you. We’ll ask you a few questions to help us determine what your support options are. The support options may include email, on-line submission or phone support.

To find out what version of Internet Explorer you have, open Internet Explorer, press ALT + H and then click About Internet Explorer.

Technical support options for work

IT Pros: Contact a Microsoft support professional using your TechNet subscription
As a TechNet Plus subscriber, you are entitled to receive two (2) complimentary incidents and a 20 percent discount on any additional phone incidents you purchase. Learn more.

Developers: Contact a Microsoft support professional using your MSDN subscription
As an MSDN Subscriber, you may be entitled to receive up to four (4) technical support incidents depending on your subscription level. These support incidents can be used to resolve technical break-fix issues in a non-production environment and are the equivalent of paid Professional Support incidents. You can use a technical support incident to find a solution to a production issue if you can replicate that issue in a non-production environment. Learn more.

Microsoft Premier Customers: Visit Microsoft Premier Online (MPO) for troubleshooting resources or to submit an incident online
Enterprise customers with a Premier account can visit Microsoft Premier Online (MPO) for troubleshooting information or to open a support incident with a Microsoft support professional.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network.

Learn more

Using Windows Internet Explorer

Internet Explorer Help & how to
Visit the Internet Explorer Help & how to center to learn about how to get all you can out of Internet Explorer.

Find and return to web pages you've recently visited
Learn how easy it is to find and return to web sites and pages you've visited in the past.

Use favorites to get around the web
Learn how to use favorites to put web sites you visit often within easy reach.

Upgrading Windows Internet Explorer

Download Internet Explorer
Visit the Internet Explorer home page to learn about the latest release and download the latest version.

Support lifecycle

Learn more about Windows Internet Explorer support lifecycle

Support lifecycle policy page
Visit the Microsoft support lifecycle policy page to view Microsoft’s guidelines for product support from availability to end of product support lifecycle.

Windows Internet Explorer support lifecycle policies
View the support lifecycle policy information for the Internet Explorer family of products.

Last Review : July 29, 2013