Support for Microsoft System Center 2012

Key Resources

System Center 2012 Product Home Page
Visit the System Center Home Page for product information, trial software, purchasing options, technical resources and more.

System Center TechCenter on TechNet
The System Center TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums.

Learn more about System Center at the TechNet Library
An overview of System Center including technical documentation for each System Center product and component.

System Center Unified Installer
On overview of System Center Unified Installer at the TechNet library, including release notes, users guide, and more.

System Center Advisor
Download System Center Advisor to proactively detect potential issues.

Got a question? Post a question in the System Center Forums
Ask a question in the System Center forums. Most questions answered in 24 hours or less.

Key Resources

System Center 2012 Product Home Page
Visit the System Center Home Page for product information, trial software, purchasing options, technical resources and more.

System Center 2012 – App Controller TechCenter on TechNet
The System Center 2012 – App Controller TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums.

Learn more about System Center App Controller at the TechNet Library
An overview of System Center App Controller including documentation on deploying, using and troubleshooting App Controller.

Community

Got a question? Post a question in the System Center App Controller Forums
Ask a question in the System Center App Controller forums. Most questions answered in 24 hours or less.

Key Resources

System Center 2012 Configuration Manager Home Page
Visit the System Center 2012 Configuration Manager Home Page for product details, downloads, news, configuration packs, and more.

System Center 2012 Configuration Manager TechCenter on TechNet
The System Center 2012 Configuration Manager TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums.

Learn more about System Center 2012 Configuration Manager at the TechNet Library
An overview of System Center Configuration Manager including documentation and technical publications.

System Center 2012 Configuration Manager Survival Guide Wiki
Learn the fundamentals of System Center 2012 Configuration Manager and share with other community members on the Survivial Guide Wiki.

System Center Configuration Manager 2007 TechCenter on TechNet
The System Center Configuration Manager 2007 TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums. This TechCenter includes resources for System Center Configuration Manager 2007 and previous versions.

Learn more about System Center Configuration Manager 2007 at the TechNet Library
An overview of System Center Configuration Manager including post-setup configuration tasks and common Configuration Manager tasks.

Community

Got a question? Post a question in the System Center Configuration Manager Forums
Ask a question in the System Center Configuration Manager forums. Most questions answered in 24 hours or less.

System Center Configuration Manager Community
Stay connected with the System Center Configuration Manager community via blogs, forums, MVPs, chats and more.

System Center Configuration Manager Support Team Blog
Follow the System Center Configuration Manager support team’s blog for news and troubleshooting tips on common issues.

System Center Configuration Manager Team Blog
Stay up-to-date on the latest news from the System Center Configuration Manager Team.

Key Resources

System Center 2012 Product Home Page
Visit the System Center Home Page for product information, trial software, purchasing options, technical resources and more.

System Center 2012 – Data Protection Manager TechCenter on TechNet
The System Center 2012 – Data Protection Manager TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums.

Learn more about System Center 2012 – Data Protection Manager at the TechNet Library
An overview of System Center Data Protection Manager including documentation on system requirements, deployment, operations and more.

System Center Data Protection Manager 2010 TechCenter on TechNet
The System Center Data Protection Manager 2010 TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, videos, blogs and community forums. This TechCenter includes resources for System Center Data Protection Manager 2010 and previous versions.

Learn more about System Center Data Protection Manager 2010 at the TechNet Library
An overview of System Center Data Protection Manager 2010 including resources for evaluating, getting started, deployment planning, operations, setup help, and more.

Community

Got a question? Post a question in the System Center Data Protection Manager Forums
Ask a question in the System Center Data Progection Manager forums. Most questions answered in 24 hours or less.

System Center Data Protection Manager Community
Stay connected with the System Center Data Protection Manager community via blogs, forums, MVPs, videos and more.

System Center Data Protecion Manager Team Blog
Stay up-to-date on the latest news from the System Center Data Protection Manager Team.

Key Resources

System Center 2012 Endpoint Protection Home Page
Visit the System Center 2012 Endpoint Protection Home Page for product details, downloads, news, configuration packs, and more.

System Center 2012 Endpoint Protection TechCenter on TechNet
The System Center 2012 Endpoint Protection TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums.

Learn more about System Center 2012 Endpoint Protection at the TechNet Library
An overview of System Center Endpoint Protection including documentation and support resources

Learn more about Forefront Endpoint Protection 2010 at the TechNet Library
An overview of Forefront Endpoint Protection including documentation on getting started, system requirements, installation, scalability, troubleshooting and more.

Forefront Endpoint Protection 2010 TechCenter on TechNet
The Forefront Endpoint Protection 2010 TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, product information, downloads and community forums.

Community

Got a question? Post a question in the Endpoint Protection Forums
Ask a question in the Endpoint Protection forums. Most questions answered in 24 hours or less.

Endpoint Protection Team Blog
Stay up-to-date on the latest news from the Endpoint Protection Team.

Key Resources

System Center 2012 Product Home Page
Visit the System Center Home Page for product information, trial software, purchasing options, technical resources and more.

System Center 2012 – Operations Manager TechCenter on TechNet
The System Center 2012 – Operations Manager TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums.

Learn more about System Center 2012 – Operations Manager at the TechNet Library
An overview of System Center 2012 – Operations Manager including documentation and technical publications.

System Center Operations Manager 2007 TechCenter on TechNet
The System Center Operations Manager 2007 TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, documentation, blogs and downloads. This TechCenter includes resources for System Center Operations Manager 2007 and previous versions.

Learn more about System Center Operations Manager 2007 at the TechNet Library
An overview of System Center Operations Manager 2007 including post-setup configuration tasks and common Configuration Manager tasks.

Community

Got a question? Post a question in the System Center Operations Manager Forums
Ask a question in the System Center Operations Manager forums. Most questions answered in 24 hours or less.

System Center Operations Manager Team Blog
Stay up-to-date on the latest news from the System Center Operations Manager Team.

Key Resources

System Center 2012 Product Home Page
Visit the System Center Home Page for product information, trial software, purchasing options, technical resources and more.

System Center 2012 – Orchestrator TechCenter on TechNet
The System Center 2012 – Orchestrator TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums.

Learn more about System Center 2012 – Orchestrator at the TechNet Library
An overview of System Center 2012 – Orchestrator including documentation and technical publications.

Community

Got a question? Post a question in the System Center Orchestrator Forums
Ask a question in the System Center Orchestrator forums. Most questions answered in 24 hours or less.

Key Resources

System Center 2012 Product Home Page
Visit the System Center Home Page for product information, trial software, purchasing options, technical resources and more.

System Center 2012 – Service Manager TechCenter on TechNet
The System Center 2012 – Service Manager TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums.

Learn more about System Center 2012 – Service Manager at the TechNet Library
An overview of System Center Service Manager including documentation on planning, deployment, operations and more.

System Center Service Manager 2010 TechCenter on TechNet
The System Center Service Manager 2010 TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, downloads, blogs and community forums.

Learn more about System Center Service Manager 2010 at the TechNet Library
An overview of System Center Service Manager 2010 including resources for evaluating, getting started, deployment planning, operations, setup help, and more.

Community

Got a question? Post a question in the System Center Service Manager Forums
Ask a question in the System Center Service Manager forums. Most questions answered in 24 hours or less.

System Center Service Manager Team Blog
Stay up-to-date on the latest news from the System Center Service Manager Team.

Key Resources

System Center 2012 Product Home Page
Visit the System Center Home Page for product information, trial software, purchasing options, technical resources and more.

System Center 2012 – Virtual Machine Manager TechCenter on TechNet
The System Center 2012 – Virtual Machine Manager TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums.

Learn more about System Center 2012 – Virtual Machine Manager at the TechNet Library
An overview of System Center 2012 - Virtual Machine Manager including documentation on system requirements, deployment, operations and more.

System Center Virtual Machine Manager 2008 TechCenter on TechNet
The System Center Virtual Machine Manager 2008 TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, videos, blogs and community forums. This TechCenter includes resources for System Center Virtual Machine Manager 2008 and previous versions.

Learn more about System Center Virtual Machine Manager 2008 and 2008 R2 at the TechNet Library
An overview of System Center Virtual Machine Manager 2008 and 2008 R2 including resources for evaluating, getting started, deployment planning, operations, setup help, and more.

Community

Got a question? Post a question in the System Center Virtual Machine Manager Forums
Ask a question in the System Center Virtual Machine Manager forums. Most questions answered in 24 hours or less.

System Center Virtual Machine Manager Blog
Stay up-to-date on the latest news from the System Center Virtual Machine Manager Team.

Key Resources

System Center Essentials Home Page
Visit the System Center 2012 Essentials Home Page for product details, downloads, news, configuration packs, and more.

Try it Now: System Center Essentials 2010 RTM
System Center Essentials 2010 RTM is here – a trial version is available.

System Center Essentials TechCenter on TechNet
The System Center Essentials TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums.

Learn more about System Center Essentials at the TechNet Library
An overview of System Center Essentials including resources for getting started, deployment planning, monitoring, update management, software deployment and more.

System Center Essentials Webcasts and Events
System Center Essentials webcasts are available on-demand.

Community

Got a question? Post a question in the System Center Essentials Forums
Ask a question in the System Center Essentials forums. Most questions answered in 24 hours or less.

System Center Essentials Community
Stay connected with the System Center Essentials community via blogs, forums, and more.

Self-Support Options

Search the Knowledge Base
Search the Microsoft Knowledge Base for technical solutions to common break-fix issues with System Center.

Got a question? Post a question in the System Center Forums
Ask a question in the System Center forums. Most questions answered in 24 hours or less.

System Center 2012 TechCenter on TechNet
The System Center 2012 TechCenter is the primary resource for IT Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums.

Use Microsoft Connect to provide product feedback
Register for and use Microsoft Connect to provide product feedback directly to Microsoft product groups and to find workarounds for common issues.

Microsoft Premier Customers
Enterprise customers with a Premier account can visit Microsoft Premier Online for troubleshooting information or to open a support incident with a Microsoft support professional.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can select available support options on the Microsoft Partner Portal.

Contact a Microsoft Support Professional via e-mail, online submission or phone.

Paid Incident Support

To contact a Microsoft Support Professional click on the product and version below that is applicable to you. We’ll ask you a few questions in order to serve you efficiently.

System Center 2012

• System Center 2012

Configuration Manager
(Previous Versions)

• System Center Configuration Manager 2007 R3
• System Center Configuration Manager 2007 R2
• System Center Configuration Manager 2007
• Systems Management Server 2003 R2
• Systems Management Server 2003

Data Protection Manager
(Previous Versions)

• System Center Data Protection Manager 2010
• System Center Data Protection Manager 2007
• System Center Data Protection Manager 2006

Endpoint Protection
(Previous Versions)

• Forefront Endpoint Protection 2010

Operations Manager
(Previous Versions)

• System Center Operations Manager 2007 R2
• System Center Operations Manager 2007
• Operations Manager (MOM) 2005

Service Manager
(Previous Versions)

• System Center Service Manager 2010

Virtual Machine Manager
(Previous Versions)

• System Center Virtual Machine Manager 2008 R2
• System Center Virtual Machine Manager 2008
• System Center Virtual Machine Manager 2007

Essentials

• System Center Essentials 2010
• System Center Essentials 2007

Contract Incident Support

Contact a Microsoft Support Professional using your TechNet Subscription
As a TechNet Plus subscriber, you are entitled to receive two (2) complimentary incidents and a 20 percent discount on any additional phone incidents you purchase. Learn more.

Microsoft Premier Online (MPO)
Enterprise customers with a premier account can visit Microsoft Premier Online for troubleshooting information or to open a support incident with a Microsoft support professional.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network.

Get volume licensing with Microsoft Software Assurance
Get volume licensing and additional benefits with the Microsoft Software Assurance program.

Additional Support Options

Microsoft Pinpoint
Connect with thousands of Microsoft Certified companies to find products and services.

View Support Lifecycle Information

Microsoft Support Lifecycle Policy
Visit the Support Lifecycle Policy page to view Microsoft’s guidelines for product support from availability to end of product lifecycle.

System Center Lifecycle Policies

To view Support Lifecycle information for a specific version of System Center, select the product and version below that is applicable to you.

System Center 2012

• System Center 2012

Previous Versions

• System Center Configuration Manager
• System Center Data Protection Manager
• Forefront Endpoint Protection
• System Center Operations Manager
• System Center Service Manager
• System Center Virtual Machine Manager
• System Center Essentials