CSIR – Central Institute of Medicinal and Aromatic Plants (CSIR-CIMAP) is a multi-disciplinary, multi-location Research and Development institute dedicated to the cause of medicinal and aromatic plant research, cultivation, and business. The organization needed to replace its aging messaging infrastructure as it was limited in functionality and had minimal vendor support. In addition, IT administrators struggled to manage the solution. To address these challenges, CSIR-CIMAP deployed Microsoft Exchange Server 2010. Since deploying the solution, the organization has increased system availability, simplified management, and improved the user experience for employees. As a result, it expects to boost IT administrators’ productivity by up to 40 percent. |