Xbox 360 Support
- Billing and Subscriptions
- Xbox 360
- Xbox LIVE
- Kinect
- Apps
- Games
Got a new Xbox 360 console? Find out what you need to know about setup and getting connected to Xbox LIVE.
Register your Xbox product to receive benefits, get warranty information, and track repairs.
To learn what an Xbox 360 error code means, use this error code search tool to find your error and possible solutions.
Learn how to get your Xbox 360 console, Kinect sensor, or other Xbox product repaired. It’s easy—send us the non-working product, and we’ll repair it. Here’s how it works.
Learn what to do if your Xbox 360 console stops responding or the screen freezes while playing.
Learn what to do if your Xbox 360 console won’t play a disc or if the disc drive is stuck open or closed.
Flashing lights on your Xbox 360 console could mean that it needs repair, more power, or maybe just more space. Check here to learn more about what the flashing lights mean and what you’ll need to do.
If you turn on your original Xbox 360 console and see an E74 error message, your console needs to be repaired. Learn what you'll need to do to get it repaired and working again.
Learn what to do if your TV displays error messages about your Xbox 360 console, disc reading problems, software updates, or your Kinect sensor.
The Xbox 360 console software is periodically updated with new features. Find tips and suggestions for updating your console’s software via Xbox LIVE, a game disc or even a USB flash drive.
If your Xbox 360 console won't turn on, check out this No Power Solution. We’ll ask you a few questions and then suggest a few solutions.
Learn about Xbox 360 accessories, such as controllers, headsets, and the Kinect sensor.
TV screen frozen or blank? TV picture tinted or flickering? Graphics misshaped? Got sound with no picture, or picture with no sound? Check here for links to solutions to these problems and others.
Do you need to see the warranty for your Xbox 360 or Kinect sensor? We've got them all right here in one convenient place.