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Elodge Taxation Services Australia Pty Ltd

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Suite 238, 189 Queen Street, Melbourne CBD VIC 3000

Also Services: Nationwide

(03) 5174 09...

http://www.elodge.com.au

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  •  Overview 
  •  Our Team 
    3
  •  Testimonials 
    8
  •  FAQ 
    6

Business Overview

 
ELodge.com.au is owned by E-Lodge Taxation Services Australia PTY LTD and was developed to provide people an easy and friendly method to lodge their individual tax returns online.

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1 Customer Review

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, 17/9/2011
5
That was easy! Great as you go advice, checked (and in my case corrected) and I got a bigger return than I thought turn up in my account two weeks later. Recommend to anyone.

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Reviews submitted are subject to the Taxrefunds.com.au Review Guidelines. Negative reviews may optionally be removed by the business owner, but all ratings (both positive and negative) are used to calculate business rating scores (star ratings).

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Our Team Profiles

John Gibson
Name

John Gibson

Position

Senior Partner and Accountant

Profile

John Gibson has been in practice for 25 years, providing tax advice and return preparation for tens of thousands of people. He co-founded E-Lodge in 2007 and is a managing director of the company.
Glenda Gibson
Name

Glenda Gibson

Position

Co-Founder and Accountant

Profile

Glenda Gibson, married to John Gibson, is also a co-founder of E-Lodge. She is also a managing director of the company and is in charge of the day-to-day operations involving accounting reviews, live chat assistance, and other client services.
Willem Veldhuyzen
Name

Willem Veldhuyzen

Position

Director of Technical Operations

Profile

Willem Veldhuyzen is a co-founder of E-Lodge and manages a team of software engineers and web designers. He is the creator of the E-Lodge software interface and continues to make major improvements to the software year to year.

Testimonials

Please note that the following testimonials are collected, supplied and maintained by Elodge Taxation Services Australia Pty Ltd.

Kim L. , Waterford QLD
It was a very simple process to follow which took the stress out of lodging a tax return. The language used was easy to understand with no jargon where you need an accounting degree to understand it. Working at your own pace is also a highlight. I was very pleased.
Kristy R. , Floraville NSW
This is the 3rd year we have used E-Lodge, such a simple way of doing your tax in your time, yet have the support of qualified accountants if needed.
Scott W. , Mount Evelyn VIC
ABSOLUTELY GREAT SERVICE. Took me only 10 minutes to get through the whole process. Will definitely be using again in the future!
Kim H , Broadbeach QLD
E-Lodge is a great, quick, fast way to do your tax refund. No troubles, just all completed within a short time, was great, will use again next year, and tell friends and family to use E-Lodge!
David T. , Ourimbah NSW
You make life very simple for us mere mortals who cannot understand the tax system. Your system was easy to use and did not cause any stress. Good on you.
Jason M , Melton West VIC
The online program is fantastic. Not only did it take away the headaches of having to calculate everything yourself, but gave you the opportunity to save your work and go back to a question. And it only took 40 minutes to complete.
Adam H. , Melbourne VIC
Very easy and user friendly - will definitely be saving in my favourites for lodgement next year.
Alice G. , Higgins ACT
I have tried using eTax and it was very confusing. E-Lodge was simple very easy to understand and helpful. Thank you.

Frequently Asked Questions

What kind of documents do I need to begin?

You should have a record of all your tax related documents (e.g. group certificates, stock sale records, etc).

 How long does it take to complete a typical tax return?

Completing a tax return usually takes 10-40 minutes. If you cannot complete your return at this time, we save your information so you can finish later. You can complete your return at your convenience.

 Is there free help available while I'm preparing my return?

Yes, free help is available within the Help/Advice section. Our comprehensive FAQ/Knowledgebase section provides answers for a broad range of topics related to our site and general tax-related support. You can also e-mail our support team with your questions related to product use and technical support. Lastly, our office hours for telephone support are 10.00 AM - 5.00 PM AEST, Monday - Friday, and during certain hours (1.00 PM - 5.00 PM and 7.00 PM - 9.00 PM AEST, Monday - Friday) we offer free live support via online chat.

 Is your site secure?

Yes, absolutely. We understand the value of your personal information in the wake of escalating personal identity theft. Keeping your data secure is one of our highest priorities. Our site is secured by GeoTrust's Secure Sockets Layer (SSL) encryption that ensures safe communication. Our site is also tested daily by McAfee to prevent hackers from accessing your information. If any information is ever intercepted, E-Lodge will cover 100% any loss of funds that you incur.

 How do I use your service?

It’s simple. You can get started by clicking "New Users - Create a New Account" to create a unique user name and password. Once registered, simply answer the questions in the online interview and go through the short checkout process. If you need any assistance along the way, you can, at no extra cost, consult our live support team.

 Why should I use your online tax service?

With E-lodge, your tax needs are taken seriously. Our professional tax agents are here to assist you at every step. Our simple to use tax software provides an easy to understand web-based interface. The questionnaire includes simple yet comprehensive set of questions, and calculates your tax refund as you go through each step of the interview. It is designed to provide maximum deductions and offsets. When finished, an E-Lodge accountant reviews your return information for any errors, potential audits, and deductions/offsets that you may be entitled to receive. We also provide phone support should you need any final advice or revisions prior to lodgement to the ATO.

Categories

Keywords

elodge, lodge tax, lodge tax return, lodge tax return online, tax preparation, online tax calculator, e-tax, etax, tax return calculator, tax 2011

Business Hours

Monday 09:00am to 05:00pm
Tuesday 09:00am to 05:00pm
Wednesday 09:00am to 05:00pm
Thursday 09:00am to 05:00pm
Friday 09:00am to 05:00pm

Payment Options

  • Visa
  • Diners Club
  • Mastercard
  • Financing Arranged

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