Nikon Store Shipping Policy
Delivery Area
At this time, the Nikon Store can only deliver to addresses in the Lower 48 United States, as well as Hawaii and Alaska. There will be a surcharge for orders delivered to Hawaii and Alaska, and only specified shipping options are available for these destinations. The Nikon Store currently cannot deliver to APO/FPO addresses or PO Boxes.
Shipping Types and Charges
The Nikon Store is proud to offer an array of shipping service options. The charges associated with each shipping service option will be displayed during the order checkout process
Delivery Time
Order transit time is dependent upon the internal handling time of the order, geographic location of the destination of the shipment, as well as the shipping service option that is selected by the customer. Orders shipped via Ground service can be in transit for up to 14 business days. The Nikon Store has contracted UPS to deliver packages sent via UPS Ground Delivery Service from Monday to Friday, 9:00am to 8:00pm. For expedited services, UPS Next Day Air and UPS 2nd Day Air delivery service, UPS will deliver packages from Monday to Friday 9:00 am to 8:00 pm. Please allow additional transit time for deliveries to remote areas. Packages from the Nikon Store will be labeled as originating from Eden Prairie, MN, 55344.
A recipient signature is not needed for deliveries from the Nikon Store for most orders sent via Ground Delivery Service. The package will be left in an area at the delivery location, deemed secure by the UPS courier. A recipient signature is needed for orders shipped via UPS 2nd Day Air and UPS Next Day Air. The Nikon Store is not responsible for packages once UPS has confirmed that the package has been delivered to its specified destination.
Orders with upgraded shipping services (UPS 2nd Day and UPS Next Day Air), received before 3:00pm EST, are processed the same day that the order is placed. Orders placed after 3:00pm EST will be processed on the next business day.
Our warehouse does not typically ship on Saturdays or Sundays. If we receive an order before 3:00 p.m. ET on Friday and UPS Next Day Air is selected, it will arrive on Monday. If we receive an order after 3:00 p.m. ET on Friday and UPS Next Day Air is selected, it will arrive on Tuesday.
Tracking an Order
Order tracking details can be found on the carrier website, www.ups.com , for a period of 90 days from the original ship date. Using the tracking number provided in the order confirmation email, delivery status and the current location of the shipment can be found on www.ups.com.
If you have any additional questions about the Nikon Store’s shipping and/or delivery policy, please contact the Nikon Store's Customer Service Department at 1-800-NIKON-US (800-645-6687).