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Nikon Support Contact Information

Answer ID
238
  |    Published 09/04/2002 12:31 PM   |    Updated 03/19/2013 02:13 PM
How do I contact Nikon Technical and Service Support?

If you are located in the USA you can contact Nikon for technical and service support using any of the following methods:


On-line

First, browse the Nikon Knowledge Database for answers. You may find the answer to your technical question


E-Mail

If can't find your answer in our FAQ library, you can email us and a support agent will respond to your question via email.


  • Click here to create an account to ask Nikon Technical Support a question.
  • If you have an account and are currently logged in, click here to Ask Nikon a question.

Or you can dial us directly using a phone number below:

Phone

Nikon Technical Support

8AM - 12AM (Eastern)
7 days a week

1-800-Nikon-US
1-800-645-6687

Service and Repair Support

8AM - 12AM (Eastern)
7 days a week

1-800-Nikon-US
1-800-645-6687

Nikon Store Support

8AM - 12AM (Eastern)
7 days a week

1-800-Nikon-US
1-800-645-6687

If your product is in Service now, please have your service order number or product serial number readily available when calling.

If dialing an 800 Support number, you will receive these menu options:

First, press the number on your phone to choose your region :

1) US
2) Canada
3) Central and South America
4) Other


Next, press the number on your phone to make your selection. For :

1) Nikon Store
2) COOLPIX Technical Support
3) Digital SLR, Interchangeable Lens, or Speedlight Flash Technical Support
4) All other Technical Support
5) Repairs
6) Brochures, Literature or Nikon World


If you select 4) Technical Support from the previous menu, there are additional options:

1) Software
2) Film cameras
3) Sport Optics (Binoculars, Rangefinders, or Riflescopes)
4) Film Scanners


If you select 5) Repairs from the previous menu, there are additional options:

1) Shipping instructions
2) Directions and hours of operation
3) Warranty information
4) Recalls or Service Advisories
5) Press "0" to speak with the support staff.
6) Press "8" to repeat the "Repair" options. 


Press " 9 " to return to the Main Menu.

Press "#" to return to the previous step.

 

 

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