iPhone owner sues Apple over Siri

Is this a class action lawsuit??? Where do I sign up. My old Droid phone did this way better than Siri ever has. Apple really messed up this one. And for how long does it stay "beta". Or do they just keep in in perpetual beta to cover their asses?

In my own experience, Siri has not been as effective or intuitive as the commercials imply. I also rarely use Siri, so I do not know the ins and outs of the software. It does seem surprising that an individual would sue Apple for this, but I will be interested to see how this case turns out.

Sarah
Mosaic Technology
http://www.mosaictec.com

So I would assume that he's going for the old false advertising angle here. I bet Apple can prove in court that every one of the Siri commands they showed on TV will work. Apple never said that every request/command that you can think of will be performed or executed as you expect. I think the guy and his lawyer are hoping for an out of court settlement. They know this is not a winnable lawsuit.

They just started supporting Japanese. None of the specs for Siri says it speaks Brooklyn.

Damages? Are there damages he can really specify because Siri can't really teach him to tie a tie? Just another clown looking for easy money from a big corporation. The people ask the questions in the commercial, but do you ever hear her answer fully? If she or Wolfram don't know it, they take you to a spot online that does. America is great, but they make it too easy to be able to sue. Everyone wants a quick and easy buck. Luckily, Apple has more than enough resources to retaliate and put this dude in his place. Don't like Siri? Sell it and get a different phone. Lets see how that works out for ya. Whose mind goes straight to "lawsuit" mode? A petty petty person

"Siri"
"Yes, Frank"
"You don't seem to work well"
"I'm searching for working wells"
"No, I said you do not work as advertised"
"Well, Frank, you could just return me to the store, like you would return any item that you are not happy with, or you can stomp your feet and sue Apple....like the bitch you are"

It can only be an American suing a company for such crap. omg. The advertising is not the reality???? OMGGGGG!!!!

There is _some_ validity here - just claiming something is "beta" should not be an automatic "get out of jail free" card if the thing being advertised is as a sales-ready part of the product. On the other hand, it _is_ just a part of the product - a bundled component that wasn't paid for as a product in and of itself.

I think a good chunk of the problem is that Apple doesn't have a history of "beta" products, and there appears to be a disconnect between Development and Marketing over Siri. Development is calling it beta because they apparently (and probably correctly) don't feel it is quite ready for prime time, while Marketing doesn't know how to deal with that concept and sees Siri as a major marketable feature of the phone. It may be that the various problems encountered with Siri are related to the fact that because of its nature, it likely needed/needs a beta test at real-world usage levels to allow for final debugging and tuning (to deal with heavy usage loads, random accents and speech patterns, random queries, real-world background noise and phone usage (close vs distant and such), etc., etc., etc.) but Apple had no way to do that sort of massive beta testing without having the phone in the field in very large numbers, which it couldn't do until the phone was released. So they had basically 2 choices: they could have released the phone without Siri and then (later) released a (clearly labeled beta) Siri for people with the new phone to try out - with no promises or promotional ads - with the "real" release to come later. From a Development point of view, this would have been the right thing to do, but apparently was considered unacceptable by Marketing (especially since the 4S externally looked the same, etc.) since it didn't give them enough new and distinctive "splash" for the new phone. Or they could have released it with the phone, as they did. In this case, calling it a beta didn't change the fact that it was pushed (at the release and in subsequent ads) as a major plus and differentiator for the new phone. This was the "right" thing from a Marketing point of view, but clearly raised expectations that the product wasn't quite ready to fulfill.

Bottom line is that I feel for the complainant, but I don't think he has a case...

I've never been a developer for a consumer product company, so I've never had to deal with this sort of Marketing, but at some level I can understand it - with only one phone release a year, you have to get big buzz or the product sales will suffer severely, and the delay until the next release is (for a consumer product) too long to just ride through. While the internal changes were pretty exciting to a techie, the 4S otherwise had somewhat limited end-user pizazz, so I can see that Marketing wanted something big and new to sell

Frivolous.

Apple says it's Beta people